Sales Engineer at 360Learning integrating sales, product, and customer success to support growth objectives. Becoming an expert in technology and market alignment for enterprise business expansion in North America.
About the role
- Sales Engineer executing sales demonstrations of Assent's SaaS product to engage Enterprise clients. Building relationships with sales and product teams while translating customer needs into technical requirements.
Responsibilities
- execute on all aspects of sales demonstrations - whether onsite, at conferences, or virtually
- draw upon your experience with SaaS products to expertly answer queries regarding the functionality of our industry-leading SaaS product
- create and deliver impactful demonstrations for customers and prospects (both virtual and in-person)
- collaborate with Account Executives to guide customers through their product options
- develop strong relationships with Sales and Product teams as a trusted advisor
- identify custom technical requirements and coordinate with the Assent Product team
- support Account Executives with the technical sections of RFPs/RFIs
- share sales and product insights with Assent’s Product Management team
- systematically identify opportunities to improve customer satisfaction and expand customer opportunities
- work closely with prospects throughout the sales cycle in both supporting platform evaluations and executing Proof of Concepts (POCs)
- assist in developing the Statement of Work (SOW) as required for sales opportunities
- participate in the development and review of specification documents for new integrations and new features
- identify, share, and influence best practices across the sales organization
- familiarize yourself with corporate security policies and follow Assent’s processes and procedures
Requirements
- 3+ years of proven experience demonstrating technical product features to a range of audiences
- Experience engaging with Enterprise clients is an asset
- A university, college, or post-graduate certificate in Marketing, Business, Engineering, or a related field is an asset
- Exceptional interpersonal skills, with the ability to build strong cross-functional relationships and rapport with diverse internal and external stakeholders
- Ability to adapt communication and messaging to influence product sales across various target audiences
- Strong ability to translate customer needs into technical/system requirements for Product Teams
- Expertise in creating impactful presentations and materials, and presenting data in a meaningful way to guide conversations that drive purchasing decisions
- Technical background in software, preferably with experience in a SaaS environment, including a strong understanding of integrations, connectors, and APIs
- Knowledge and expertise in the manufacturing industry and compliance standards are a significant advantage
- Willingness and ability to travel as required
- Excellent verbal and written communication skills in English
- Resilient and solution-oriented mindset - dedicated to achieving excellence and driving results
- Open to feedback, coachable, and always striving for self-improvement
- To meet operational needs, applicants must be currently located in Canada within the AST, EST, or CST time zones to be considered for this role.
Benefits
- vacation time that increases with tenure
- comprehensive benefits packages (details vary by country)
- life leave days
- competitive base salary
- corporate bonus program
- retirement savings options
- flexible work options
- volunteer days
- professional development days
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