Principal Data Security Sales Engineer helping Zscaler sell Zero Trust cloud security solutions across Canada. Leading technical presentations, evaluations, configurations, and customer test plans.
About the role
- Sales Engineer at PSD Citywide, bridging technology and customer needs in government services. Partnering with teams for technical discovery and pre-sales support.
Responsibilities
- Partner with Sales to understand customer challenges, workflows, and system requirements.
- Deliver compelling product demos tailored to municipal, state/provincial, and federal government use cases.
- Translate technical product features into clear, value-driven benefits that resonate with public-sector audiences.
- Bridge point between SMEs and Sales to translate expertise guidance on best-fit modules, integrations, and data flows to meet customer objectives.
- Ability to understand and relay system configurations, integrations, and implementation approaches based on PSD standards.
- Conduct technical assessments and map government workflows to platform capabilities.
- Work closely with Product to relay customer feedback, feature requests, and market needs gathered from client meetings.
- Support RFP responses by providing technical content review.
- Prepare technical materials for evaluation committees, procurement reviews, and stakeholder presentations.
- Ability to translate software enhancements, new features, documentation and updates to sales team members.
- Provide internal enablement and training to Sales and Customer Success teams to increase product and technical knowledge.
- Clearly articulate product limitations, technical constraints, and scalable solutions.
- Support webinar creation and delivery, software enhancements presentations, product town halls, and PSD user groups presentations.
- Support new hire sales training, partnering with our corporate trainers.
- Other duties as assigned.
Requirements
- Bachelor’s degree with interdisciplinary understanding of Business and Technology.
- 5+ years in a Sales Engineer, Product Engineer, or technical customer-facing role (SaaS preferred/GovTech).
- Experience supporting government clients or working within the GovTech sector is a strong asset.
- Strong understanding of SaaS architectures, APIs, integrations, data flows, and cloud platforms (AWS, Azure, or GCP).
- Ability to translate technical concepts into clear business value for non-technical public-sector audiences.
- Experience supporting RFPs, technical evaluations, or procurement processes.
- Excellent communication, presentation, and relationship-building skills.
- Demonstrated ability to conduct executive business reviews, identify adoption gaps, and support account expansion.
- Ability to work cross-functionally and thrive in a fast-paced, high-growth environment with evolving priorities.
- Strong problem-solving skills and comfort working through ambiguous or complex customer requirements.
- High emotional intelligence, with the ability to manage client expectations and resolve escalated issues professionally.
- Growth and entrepreneurial mindset, with a client-centric approach.
- Ability to contribute to internal knowledge, thought leadership, and product feedback.
- Valid driver’s license and passport for client travel.
- Ability to travel within a few weeks notice to support sales activities.
Benefits
- Wellness Coverage: Enjoy a comprehensive health and wellness benefits package that keeps you and your family secure and healthy.
- Flexible Working: Work where you thrive! Enjoy remote work flexibility (specific regional options apply) while staying connected to our supportive team.
- Work-Life Balance: Benefit from Flex Hours to manage your personal life and Paid Time Off (PTO) so you can fully recharge.
- Unwind Early: Say hello to summer with our popular Summer Fridays—shorter work weeks to help you kick-start the weekend.
- Culture & Community: Participate in fun social events (both virtual and in-person) and contribute to charity initiatives as part of our community focus.
- Career Growth: Our Career Framework provides clear, structured paths for growth and ongoing learning, ensuring you reach your professional goals.
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