Senior Project Manager leading customer deployment projects across the NAM region for Ateme's video delivery solutions. Ensuring successful delivery and operational handover in mission-critical environments.
Responsibilities
Play a key part in leading customer deployment projects across the NAM region
Collaborate closely with customers, partners, and cross-functional teams to drive project execution
Manage risks and support mission-critical streaming environments
Establish and monitor project schedules with customers, including tracking milestones, risks, and dependencies
Manage internal and external resources for installation, acceptance testing, and project launch activities
Run regular steering meetings and provide internal and external project progress reports
Coordinate with ecosystem partners to resolve interoperability issues
Write or contribute to Statements of Work (SoW), Acceptance Tests, and technical documentation
Conduct or coordinate Acceptance Tests with customers
Conduct or coordinate training sessions with customer teams
Track questions, issues, and action items raised throughout the project lifecycle
Ensure projects adhere to quality, performance, and reliability standards
Requirements
Bachelor’s degree in Engineering, Telecommunications, Computer Science, Information Technology, or a related technical field
Recognized Project Management certification (PMP, PRINCE2, Agile/Scrum, or equivalent)
Proven experience managing international customer projects within broadcast, media delivery, streaming, SaaS, cloud, telecom, or video technology environments
Strong understanding of video compression and distribution architectures, including DTH, DTT, IPTV, OTT, CDN, VoD, and DVR
Solid knowledge of networking and operating system environments, including Linux, Docker, Kubernetes (K8S), and public/private cloud infrastructures
Strong problem-solving, organizational, and risk management capabilities
Experience managing multiple concurrent projects within customer-facing and mission-critical environments
Ability to work independently while coordinating dynamic project teams
Willingness to travel internationally as required (30-50%)
Benefits
20 days PTO
10 paid holidays annually + seniority program
Medical, dental, vision, Life & AD&D
Expense reimbursement of up to CAD $90/month for phone expenses
Expense reimbursement of up to CAD $120/month for internet expenses
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