Account Manager guiding client strategy and digital marketing projects at VERB, a Halifax - based agency. Managing relationships, budgets, timelines, campaigns, and web development from Discovery to Launch.
About the role
- Account Manager owning eCommerce client relationships for a performance marketing agency. Translating campaign data into full-funnel strategy, team alignment, and client retention.
Responsibilities
- Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor
- Lead bi-weekly client meetings, translating data into clear strategic narratives and next steps
- Review performance across key metrics and accounts, spotting trends, opportunities, and risks early
- Guide full-funnel strategic direction by interpreting performance and recommending growth priorities
- Translate client communication into actionable internal direction for channel teams
- Reinforce value and impact proactively to drive strong client retention
Requirements
- 3+ years in Account Management, or a similar client-facing role
- Agency experience strongly preferred
- Strong understanding of performance marketing fundamentals and digital channels (paid media, CRO, creative, SEO)
- Comfortable pulling insights from eCommerce metrics like ROAS, AOV, LTV and communicating them clearly
- Excellent client relationship management and communication skills
- Strong organization and follow-through across meetings, action items, and internal coordination
- Experience managing client relationships and guiding strategy for performance-focused accounts, especially in eCommerce
Benefits
- Fully remote role
- Health insurance
- 401(k) with employer match
- 3 weeks combined PTO + sick time
- 10 paid holidays
- $500 quarterly learning stipend
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No Education Requirement
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