Key Account Manager promoting Tolmar pharmaceutical products to oncology and urology healthcare providers. Managing territory sales, training, customer relationships and account growth.
About the role
- Gestionnaire de comptes clés développant les relations et ventes de produits de santé animale chez Merck. Gestion de comptes stratégiques au Québec, en Ontario, au Nouveau-Brunswick ou en Alberta.
Responsibilities
- Manage assigned strategic accounts within the Companion Animal Business Unit
- Develop, negotiate, and grow long-term relationships and business opportunities related to animal health products and services
- Implement the key account management model by fostering engagement, value creation, retention, and growth
- Develop an in-depth understanding of customers and create differentiated value propositions
- Build relationships and finalize agreements and partnerships with key accounts
- Coordinate sponsorships, conventions, promotional initiatives, and other account-related projects
- Develop relationships at multiple levels within customer organizations
- Support the Sales team during customer visits, the implementation of value-added programs, and the execution of commercial agreements
- Collaborate with internal stakeholders to identify business opportunities and investment strategies
- Implement key account business plans with Regional Business Directors, Marketing, and Veterinary Services
- Conduct business analyses and account reviews, including growth trends, occupancy rates, and clinic performance
- Ensure compliance with the Code of Conduct, company values, policies, industry standards, and applicable laws
Requirements
- Bachelor’s degree in Marketing, Sales, Business Administration, or a related field
- Strong experience in marketing and/or selling animal health products, or equivalent experience in key account management, training, strategy development, or implementation in a relevant sector
- Experience in the companion animal field is an asset
- Excellent negotiation abilities and strong business acumen
- Demonstrated success in account management and the ability to build and maintain strong customer relationships
- Ability to collaborate with and influence multidisciplinary teams, including Marketing, Sales, Regulatory Affairs, and Legal Affairs
- Strong analytical skills and proficiency in Microsoft Excel and Word
- Strategic and innovative approach to marketing and business development
- Excellent communication and interpersonal skills
- Fluency in French and English required
- Candidates must reside in Quebec, Ontario, New Brunswick, or Alberta
- Approximately 25% travel required
- Valid driver’s license required
- Visa sponsorship: No
Benefits
- Discretionary short-term incentive plan
- Total compensation and benefits programs, including medical and retirement plans
- Flexible and inclusive work environment
- Support for employees’ well-being, development, and long-term success
- Reasonable accommodation throughout the recruitment process
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