Claims Adjuster I assisting customers who have suffered minor injuries from motor vehicle accidents. Ensuring timely investigation and adjudication of medical claims.
About the role
- Catastrophe Claims Adjuster assisting clients with property claims at Aviva. Review and analyze claims, ensuring accurate assessments and timely communications with stakeholders.
Responsibilities
- Review facts, policy, technical reports, fire marshal's reports, case law, and make decisions on coverage, value of first-party claims, and negotiate/settle the claims accordingly
- Investigate by meeting with insureds, third parties, witnesses, and lawyers to acquire facts and information
- Provide outstanding customer service and keep related parties advised of the claims status
- Ensure data accuracy, issue payments to insureds, vendors, and other relevant parties
- Negotiate and reconcile contractor estimates to arrive at an appropriate scope of repair and settlement
- Conduct physical inspections of damaged properties, including taking photographs, using a drone, crafting diagrams, and completing a scope of damage and estimate using Xactimate estimating software
- Identify large losses, questionable claim indicators, and subrogation opportunities early
- Maintain accurate reserving of claims files
Requirements
- College or University degree, or CIP designation
- Prior customer service experience, preferably with face-to-face interaction
- 3+ years of property personal and commercial experience
- Knowledge of building construction and estimating software
- Excellent time management and organizational skills
- Outstanding customer service and communication skills
- Strong problem-solving abilities
- Ability to travel across Canada at a moment's notice and work away from home for up to 30 days at a time
- Capability to work extended hours and weekends 365 days/year
- Valid driver’s license
Benefits
- Compelling rewards package including base compensation
- Eligibility for annual bonus
- Retirement savings
- Share plan
- Health benefits
- Personal wellness
- Volunteer opportunities
- Hybrid flexible work model
- Outstanding career development opportunities
- Support for professional development education
- Competitive vacation package with the option to purchase 5 extra days off per year
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
- Corporate wellness programs to support employees’ physical and mental health
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual Claims Adjuster I managing accident benefit claims for customers in Canada. Collaborating with various stakeholders to ensure timely response and support throughout the claims process.
Claims Representative I managing new claims for clients in a hybrid work model. Collaborating with clients to gather information and settle claims fairly.
Claims Adjuster handling mid - and higher - level auto claims. Analyzing damages and negotiating settlements while ensuring compliance with industry standards.
Property Claims Representative responsible for navigating the claims process at MutualONE Insurance Company. Evaluating claims, providing customer service, and coordinating with experts.
Claims Adjuster assessing home - related claims as part of a team at Intact. Focusing on customer service and efficient claims management with a diverse workforce.
Claims Analyst providing settlement opinions and coaching advisors in a remote work setting. Ensuring compliance with claims policies and helping resolve claims issues effectively.
National Property Claims Adjuster at Aviva handling property claims and ensuring quality customer service. Supporting insurance claims in a hybrid work environment.
Field Claims Specialist conducting on - site inspections and investigating property claims at Intact, providing superior customer service. Collaborating with teams while assessing complex insurance claims across Ontario.
Claims Specialist handling high complexity property claims in Ajax and Mississauga, Canada. Delivering superior customer service and collaborating with various departments in claims management.