Claims Coordinator reviewing and processing Disability claims at DMI. Managing client communications and claims paperwork with a focus on efficiency and accuracy.
Responsibilities
Review all new referrals from employers with Disability coverage adjudicated by DMI or stand-alone WOP benefits
Set up clients with Early Intervention services and MTD/LTD coverage as Pre-claim files and refer to the EIP team for app facilitation
Forward completed claims to the Intake Coordinator for claim set-up and assignment to a Case Manager
Assemble and submit claims to external carriers following standard procedures
Respond to all inquiries, emails, and voicemails within 1 business day of receipt
Requirements
2 years of previous administrative and/or customer service experience
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