Claims Adjuster I assisting customers who have suffered minor injuries from motor vehicle accidents. Ensuring timely investigation and adjudication of medical claims.
About the role
- Claims Coordinator reviewing and processing Disability claims at DMI. Managing client communications and claims paperwork with a focus on efficiency and accuracy.
Responsibilities
- Review all new referrals from employers with Disability coverage adjudicated by DMI or stand-alone WOP benefits
- Set up clients with Early Intervention services and MTD/LTD coverage as Pre-claim files and refer to the EIP team for app facilitation
- Forward completed claims to the Intake Coordinator for claim set-up and assignment to a Case Manager
- Assemble and submit claims to external carriers following standard procedures
- Respond to all inquiries, emails, and voicemails within 1 business day of receipt
Requirements
- 2 years of previous administrative and/or customer service experience
- Previous benefits experience is an asset
- Competence in Microsoft Excel, Outlook, and Word
Benefits
- Diversity, inclusion, and belonging programs
- Professional development opportunities
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