Product Manager focused on enhancing digital self - service, claims, and telematics experiences for customers at Aviva Canada. Driving engagement and product improvements with a hands - on approach using AI and experimentation.
About the role
- Product Manager responsible for leading strategy and execution of Bankjoy’s business banking platform. Collaborating with teams to deliver scalable, secure, and compliant banking solutions.
Responsibilities
- Own the end-to-end product strategy for Bankjoy’s next-generation business banking platform, from vision through execution.
- Define and prioritize the product roadmap in close partnership with Engineering, Design, Sales, and Client Success teams.
- Translate complex business and technical requirements into clear product specifications and well-defined user stories.
- Conduct market research and competitive analysis to stay ahead of industry trends, regulatory changes, and client needs.
- Continuously evaluate product performance and adjust priorities to ensure strong delivery and long-term product success.
- Lead product discussions related to payment systems including ACH, wire transfers, card networks, and real-time payments.
- Ensure compliance with payment regulations and security standards across all product capabilities.
- Develop and manage permission and access control frameworks for enterprise platforms.
- Work closely with engineering teams to define APIs, data models, and integration patterns.
- Ensure compliance and security requirements are embedded into product design from the beginning.
- Partner with implementation and engineering teams to resolve complex technical scoping questions and reduce downstream ambiguity.
- Provide guidance and mentorship to junior product managers, supporting their development and strengthening team execution.
- Serve as a primary product point of contact for clients during product discussions and implementation planning.
- Join client calls, lead product conversations, and build trusted relationships with key stakeholders at financial institutions.
- Proactively engage clients to gather feedback and validate product direction.
- Translate client requirements and feedback into clear product priorities.
- Synthesize RFP requirements, client escalations, and sales feedback into actionable roadmap decisions.
- Serve as the internal subject matter expert on business banking product capabilities.
Requirements
- 8+ years of product management experience in financial services or B2B fintech, with exposure to business banking, payments, or core banking platforms.
- Strong technical fluency with APIs, system integrations, and product architecture discussions.
- Deep knowledge of payment rails including ACH, wire transfers, card networks, and real-time payments.
- Experience working with payment compliance requirements, security frameworks, and access control design.
- Demonstrated ability to operate effectively in fast-moving and ambiguous environments.
- Strong communication and presentation skills across technical and non-technical audiences.
- Strong cross-functional collaboration experience working with Engineering, Sales, Implementation, and Client Success teams.
- Ability to translate complex technical concepts clearly for both technical and non-technical stakeholders.
Benefits
- A fast-paced and collaborative environment
- Competitive compensation
- Stock options at a well-funded startup
- We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA).
- We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada).
- Retirement plan with 4% company matching
- 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing
- 3-5 weeks PTO depending on tenure
- 5 health days
- 15 holidays
- End of year shutdown
- Performance-based bonuses
- Remote first culture
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