Field Service Technician responsible for troubleshooting and maintenance of underground mining equipment. Requires five years of experience and proficiency in mechanical/electrical fields.
About the role
- Field Service Technician responsible for equipment support, installation, and maintenance. Frequent travel of 60-75% for customer service at worldwide locations.
Responsibilities
- Troubleshoot and resolve mechanical, electrical, and software issues on equipment at customer sites, ensuring customer satisfaction.
- Assist in the installation, startup, and testing of new equipment, providing guidance to customer personnel on proper operation and maintenance practices.
- Cultivate and maintain strong customer relationships through effective communication and diplomacy.
- Collaborate with team members to optimize efficiency and effectiveness in service delivery.
- Build and maintain customer relationships.
Requirements
- A two-year post-high school diploma/certificate in electro-mechanical technology and a minimum of 3 years related experience, OR a high school diploma and a minimum of 7 years relevant experience.
- Proficiency in mechanical, pneumatic, and control systems, with a solid understanding of material handling practices.
- Ability to read and interpret technical documents such as engineering documents, operation and maintenance instructions, bills of materials, and procedure manuals.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from groups of leaders, clients, and customers.
- Strong time management skills to balance multiple projects with the potential of phone calls and simultaneous inquiries.
- Strong interpersonal and customer relations skills, with the ability to work effectively both independently and as part of a team.
- Advanced knowledge of VFD functions, operations, and programming.
- Experience with Pressure Sensitive Labeling Machines preferred or Converting Equipment for Shrink Sleeve Labels and Flexible Packaging.
- HMI programming knowledge of GE Proficy, Exor, and Allen Bradley desired.
- Motion control experience with Allen Bradley and Control Techniques/SyPT desired.
- Proficiency in interpreting and troubleshooting pneumatic and electrical schematics.
- Ability to troubleshoot wiring and complete I/O checks.
- Valid driver’s license and clean driving record.
- Bilingual in English/Spanish is a plus.
- Robotics experience is advantageous.
Benefits
- medical insurance
- dental insurance
- vision insurance
- paid time off
- 401k plan with company match
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
SG
Field Service Technician responsible for repair and maintenance of underground mining equipment. Join Sandvik for a stable and rewarding career in the mining industry.
SG
Field Service Technician at Sandvik maintaining and repairing underground mining equipment. Requires mechanical expertise and offers comprehensive benefits.
Field Service Technician responsible for troubleshooting and maintaining underground mining equipment at Sandvik. Includes commissioning new equipment and customer training.
Field Applications Engineer at Teledyne Technologies focusing on imaging and vision solutions. Collaborating with customers and sales to create advanced vision systems for diverse applications.
Lead Field Service Technician managing operations and customer satisfaction for Honeywell's HVAC systems based in Markham, Ontario. Drive strategies and improve field service efficiency through collaboration.
Diesel Technician/Mechanic diagnosing and repairing engines at customer sites. Responsible for maintenance and repair tasks while adhering to safety and environmental policies.
Field Service Technician repairing complex electronic systems and equipment for a global leader in detection and screening technologies. Supporting safety and security with high attention to detail and commitment to customer satisfaction.
Red Seal Heavy Duty Mechanic maintaining and servicing mining equipment for Sandvik. Focused on troubleshooting, repair, and new equipment commissioning at customer sites.
Field Service Technician applying technical skills to maintain and repair Arjo products in a healthcare setting. Supporting customer operations for mobility challenges while promoting service agreements.