Designing learning plans and onboarding programs for TELUS Health's customer success team. Collaborating with cross - functional leaders to enhance employee performance and development.
About the role
- Learning Specialist responsible for creating learning and development programs for Best Buy employees. Collaborating with teams to ensure training content aligns with strategic priorities while working remotely.
Responsibilities
- Plan and develop learning solutions across a variety of formats including eLearning, multimedia, webinars, instructor-led training, job aids, and performance support resources
- Partner with SMEs and cross-functional teams to identify key strategic priorities for training
- Collaborate with leaders, SMEs and stakeholders to ensure learning content is accurate, relevant, and aligned to strategic priorities
- Design and develop learning solutions to support onboarding, development of personal, team, and leadership skills, product, systems, process, and sales development knowledge
- Facilitate virtual, hybrid, and in-person learning programs
- Coach presenters on facilitation and presentation skills
Requirements
- 3+ years of combined experience working as a learning specialist with related formal training
- Proficient in Adobe CC, Articulate 360, MS Office and MS Teams
- Prior experience facilitating/presenting training programs in a corporate/retail environment
- Applied experience in collaborating with multiple stakeholders and leadership teams
- Experience managing digital content on Workday, Moodle or Blackboard
- Bilingual in English and French is considered an asset; strong written and verbal communication skills are essential.
Benefits
- Remote-first work environment
- Employee discounts on awesome tech
- Flexible health benefits and wellness program
- Development opportunities to build new and transferable skills
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