Supply Chain Business Analyst improving procurement visibility, forecasting, and KPI performance for New Flyer, a North American heavy - duty transit bus manufacturer. Developing Power BI and Excel tools for supply - chain leadership.
About the role
- AI Solutions Analyst building and governing Copilot, Power Apps, and Power Automate solutions. Supporting Bird’s construction business through secure automation, testing, and platform operations.
Responsibilities
- Design, build, test, support, and govern AI-enabled solutions across Microsoft Power Platform and Copilot ecosystem
- Design, build, and optimize conversational agents and multi-agent solutions in Microsoft Copilot Studio
- Connect agents to enterprise content, Power Automate flows, APIs, and custom connectors
- Use AI Builder, generative AI capabilities, and Azure AI services to classify, extract, summarize, route, and process information
- Build and maintain Power Automate cloud flows with exception handling, retry logic, monitoring, and operational support
- Monitor and improve agent and automation performance using usage metrics, accuracy rates, user feedback, and operational insights
- Diagnose and resolve performance, throttling, capacity, and platform issues
- Design, build, and support Canvas Apps, Model-Driven Apps, and Power Pages solutions from discovery through post-release support
- Translate business requirements into scalable application, data, security, and integration designs
- Develop reusable components, templates, and development patterns
- Own solution testing, functional validation, integration testing, and requirements confirmation
- Plan and facilitate UAT, manage defects and feedback, secure go-live sign-off, and support deployment and stabilization
- Perform pre-release reviews covering data access, permissions, scope, ownership, and operational readiness
- Contribute to QA standards, release checklists, and responsible AI guidance
- Monitor licensing and consumption, support tenant and environment administration, and maintain DLP policies and connector controls
- Maintain portfolio inventory and ownership records for applications, flows, and AI agents
- Advise teams exploring AI solutions and deliver training, demonstrations, and office hours
Requirements
- 5+ years of experience designing, developing, and administering enterprise solutions on Microsoft Power Platform (Power Apps, Power Automate, and Dataverse)
- 2+ years of experience delivering AI-powered solutions using the Microsoft Copilot ecosystem, including Microsoft 365 Copilot and Copilot Studio
- Hands-on experience delivering AI solutions using Copilot Studio, AI Builder, Microsoft 365 Copilot, or similar Microsoft AI technologies in production environments
- Experience with REST APIs, standard and custom connectors, and enterprise data sources such as SharePoint and SQL Server
- Strong communication skills and ability to explain risk and requirements in plain language to non-technical audiences
- Ability to partner collaboratively with business stakeholders
- Experience with Canvas Apps, Model-Driven Apps, Power Pages, Power Automate, Dataverse, Azure AI services, and Microsoft Copilot ecosystem
Benefits
- Diversity, Equity, and Inclusion (DE&I) commitment
- Continuous learning opportunities
- Training, demonstrations, and office hours
- Accessible guidance, templates, and checklists
- Healthy and safe work environment
- Inclusive workplace and sense of belonging
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Degree requirement
No Education Requirement
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