Field Operations Associate servicing customer inventory, stocking products, and resolving onsite issues for Grainger, a North American MRO products distributor. Supporting account growth through customer service and sales opportunities.
About the role
- Cloud Operations Specialist supporting AWS, M365, data platforms, and automation. Modernizing cloud infrastructure for Canadian life insurer Blue Cross Life.
Responsibilities
- Support the day-to-day operation and maintenance of cloud services across AWS, M365, data, and AI platforms
- Support cloud migration initiatives and infrastructure improvement efforts
- Automate routine operational tasks, including instance management, monitoring, and reporting
- Support cloud-based environments to improve scalability, performance, and reliability
- Contribute to secure and efficient system and network operations
- Support the management and optimization of database and data platform technologies
- Collaborate with internal teams, leadership, external service providers, and distributor partners
- Create and maintain clear technical and operational documentation
- Provide on-call support as required
- Contribute to continuous improvement of cloud infrastructure, automation processes, and DevOps practices
Requirements
- Foundational knowledge of DevOps best practices, CI/CD pipelines, SDLC, industry trends, and technical solutions
- Familiarity with technical infrastructure and the software development lifecycle
- Excellent documentation skills
- Proactive, solution-oriented mindset with strong problem-solving capability
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision in a busy technical environment
- High attention to detail and strong organizational skills
- Strong interpersonal, communication, and sound judgment skills
- University degree in Computer Science or similar program preferred, or equivalent work experience
- 1–3 years of IT experience in service operations and/or development projects
- Experience working with AWS or other major cloud platforms
- Strong understanding of network protocols, security, and best practices
- Foundational experience with Bash, Shell, and Python
- Experience with data platforms such as Snowflake or Databricks; familiarity with AI/ML workflows and services would be an asset
- Experience with AWS Lambda
- Experience with GitHub, GitLab, or similar platforms
- Foundational experience with M365
- Experience with MySQL, PostgreSQL, or MSSQL
- Experience with CRM platforms such as Salesforce would be an asset
- CompTIA, ITIL, AWS, or similar technology certifications are considered an asset
- Cisco CCNA is considered an asset
- Required to have Permanent Residency or Citizenship of Canada
- English is required, written and verbal
- Bilingualism (EN/FR) is considered an asset
Benefits
- Professional development through continuous learning and growth
- Performance-based incentive programs for eligible employees, subject to individual and organizational results
- Accessibility accommodations throughout recruitment, selection, and assessment
- Diversity, equity, and inclusion culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
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