Technical Implementation Manager responsible for onboarding new clients to SaaS solutions. Collaborating with customers to ensure smooth integration and providing technical support throughout implementation.
About the role
- Digital Project Manager coordinating and managing digital marketing and fundraising campaigns for nonprofit clients at Blue North. Leading teams to deliver quality projects on time, within scope and budget.
Responsibilities
- Plan and manage digital marketing and fundraising campaigns across multiple clients
- Develop and maintain production schedules, blocking charts, and campaign calendars
- Coordinate campaign timelines, deliverables, approvals, and project milestones
- Identify risks or delays early and implement solutions to keep projects on track
- Lead project meetings and provide regular status updates to internal teams and stakeholders
- Manage project scope and budgets, identifying out-of-scope work and coordinating change orders when required
- Coordinate the launch and delivery of digital campaigns across platforms such as Meta, Google, and other digital advertising channels
- Ensure campaign assets (creative, copy, landing pages, tracking parameters) are finalized and delivered according to platform specifications
- Work closely with digital marketing specialists to support campaign launch, monitoring, and optimization
- Maintain campaign tracking documentation, workflow trackers, and reporting dashboards
- Coordinate with analytics and digital marketing teams to ensure proper implementation of tracking pixels and UTM parameters
- Support campaign performance reporting and post-campaign analysis
- Perform quality checks on digital campaigns prior to launch
- Verify links, creative assets, campaign setup, and platform specifications
- Ensure deliverables meet internal standards and client expectations
- Maintain project documentation, templates, and workflows
- Identify opportunities to improve project processes and efficiency across digital campaigns
Requirements
- 3–5 years of experience in project management within a digital marketing agency or digital marketing environment
- Experience managing digital campaigns including paid advertising, email, SMS, or website projects
- Proven ability to manage multiple digital campaigns simultaneously in a fast-paced environment
- Experience developing and managing Gantt charts, production schedules, and campaign tracking documents
- Familiarity with digital marketing workflows and creative production processes
- Experience using project management tools such as Asana, Monday.com, ClickUp, Jira, Basecamp, Workamajig, or similar platforms
- Understanding of campaign tracking, analytics, or digital reporting tools is considered an asset
- Strong organizational skills and exceptional attention to detail
- Excellent communication skills and the ability to collaborate with cross-functional teams
- Strong problem-solving abilities and a proactive approach to managing project risks.
Benefits
- Comprehensive health and dental benefits.
- Competitive salary & Bonus Program
- RRSP matching program
- Generous vacation and personal time allowances.
- Flexible work arrangements, including remote-friendly options.
- A mission-driven workplace where your work directly helps nonprofits do more good.
- An inclusive culture where your voice is valued and respected.
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