Support Learning Consultant, Co-op/Internship

Posted 3 weeks ago

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About the role

  • Support Learning Consultant managing the execution of business/group programs at BMO. Collaborating with stakeholders to deliver effective program components and providing insights for program strategy.

Responsibilities

  • Supports the management & execution of the assigned business/group program or project
  • Supports the execution of program components working with internal & external stakeholders to ensure effective & seamless delivery
  • Supports the management of the program/project, including developing program components, promoting the program and ensuring the execution of all program components
  • Participates in the design, development, implementation, and management of core program processes
  • Provides input to the program strategy by analyzing current operations & challenges, researching best practices and understanding industry trends
  • Provides support for the investigation, analysis & documentation of program risks
  • Analyzes data and information to provide program insights and recommendations
  • Collaborates with internal and external stakeholders in order to deliver on business objectives
  • Organizes work information to ensure accuracy and completeness (e.g., customized exception reports, initiative tracking reports, etc.)
  • Communicates and reinforces program principles, strategies, processes and standards in all operational activities
  • Gathers and formats data into regular and ad-hoc reports, and dashboards
  • Supports the execution of strategic initiatives; includes tracking metrics and milestones
  • Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
  • Supports the development of tailored messaging, which may include writing, editing and distributing communications
  • Tracks exception requests and corresponding approvals
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
  • Analyzes issues and determines next steps

Requirements

  • Typically between 2 – 3 years of relevant experience
  • Post-secondary degree in related field of study desirable or an equivalent combination of education and experience
  • Specialized knowledge
  • Verbal & written communication skills - Good
  • Organization skills - Good
  • Collaboration & team skills - Good
  • Analytical and problem solving skills - Good

Benefits

  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans

Job type

Internship

Experience level

Entry level

Salary

CA$36,600 - CA$67,500 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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