Senior Learning & Development Advisor responsible for developing training initiatives. Focus on enhancing capabilities of Children and Family Services Staff and Caregivers in Alberta.
About the role
- Co-op/Intern student supporting business program execution and management at BMO. Collaborating with stakeholders to deliver effective and seamless program components for positive change.
Responsibilities
- Supports the management & execution of the assigned business/group program or project
- Supports the execution of program components working with internal & external stakeholders to ensure effective & seamless delivery
- Supports the management of the program/project, including developing program components, promoting the program and ensuring the execution of all program components
- Participates in the design, development, implementation, and management of core program processes
- Provides input to the program strategy by analyzing current operations & challenges, researching best practices and understanding industry trends
- Provides support for the investigation, analysis & documentation of program risks
- Analyzes data and information to provide program insights and recommendations
- Collaborates with internal and external stakeholders in order to deliver on business objectives
- Organizes work information to ensure accuracy and completeness (e.g., customized exception reports, initiative tracking reports, etc.)
- Communicates and reinforces program principles, strategies, processes and standards in all operational activities
- Gathers and formats data into regular and ad-hoc reports, and dashboards
- Supports the execution of strategic initiatives; includes tracking metrics and milestones
- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
- Supports the development of tailored messaging, which may include writing, editing and distributing communications
- Tracks exception requests and corresponding approvals
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
- Analyzes issues and determines next steps.
Requirements
- Typically between 2 – 3 years of relevant experience
- Post-secondary degree in related field of study desirable or an equivalent combination of education and experience
- Specialized knowledge
- Verbal & written communication skills - Good
- Organization skills - Good
- Collaboration & team skills - Good
- Analytical and problem solving skills - Good
Benefits
- Health insurance
- Tuition reimbursement
- Accident and life insurance
- Retirement savings plans
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