Customer Analytics Manager providing analysis to the Customer Facing Team and driving customer centricity through strategic insights. Managing teams and training HP customer-facing members for improved performance.
Responsibilities
Be the key strategic business partner to the Customer Facing Team (Commercial and Medical)
Deliver greater customer centricity through the provision of high quality analysis
Support the customer facing organization to achieve its objectives by leading customer planning and resource deployment
Lead the development of optimal Customer Facing Team resource allocation
Manage customer facing team alignments and changes
Develop training materials and workshops and facilitate training to HP customer-facing team members
Lead Medical analytics for the CFT across all asset teams
Requirements
University Degree with emphasis on business analysis
Minimum of 5 years' experience in an analytics business functions
Strong understanding of pharmaceutical industry data sources and business model
Strong analytical skills and ability to perform scaled analyses across multiple sources of data
Strong working experience with Excel, Power Point, and Tableau is required
Experience in strategic thinking and the development and implementation of strategy
Demonstrated ability to provide thought leadership and proactively embrace innovation
French and English language skills are an asset for the purpose of working cross-functionally with Boehringer colleagues across Canada and in some cases with colleagues situated globally.
Benefits
competitive total rewards
generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees)
comprehensive and flexible benefits plan
Defined Contribution Pension Plan with company matching of RRSPs
Employee and Family Assistance Plan
employee and leadership development programs
programs to support overall health and wellness for employees
Analyste de données développant des tableaux de bord Power BI et des solutions BI pour Michelin, fabricant international de pneumatiques. Soutien à la gouvernance des données et à la performance des processus Design to Manufacturing.
Data Analyst developing Power BI dashboards and data governance solutions for Michelin’s Design - to - Manufacturing teams. Supporting data - driven decisions at the Magog research center.
Senior Manager leading Medline Canada’s Microsoft Fabric data platform and BI strategy. Delivering governed data products and analytics for healthcare operations.
Customer Data Analyst modernizing EDC’s customer data ecosystem at Canada’s export - finance Crown corporation. Building Microsoft Fabric pipelines, Power BI assets, and marketing analytics solutions.
Analyste des données clients chez EDC, société d’État aidant les entreprises canadiennes à réussir à l’étranger. Modernisation des pipelines, tableaux de bord et solutions analytiques marketing.
Senior Data Analyst building trusted financial metrics, dbt models, and Looker dashboards for Jane’s clinic - management SaaS platform. Partnering with Finance and Payments to guide critical decisions.
Digital media specialist improving campaign tracking, reporting and analytics at a Toronto marketing technology lab. Automating insights with AI while maintaining data quality and measurement accuracy.
Data Analytics Intern analyzing new features and updates for Montreal - based mobile gaming studio Ludia. Building data modules, dashboards, and insights to optimize game operations.
Senior Data Analyst transforming Sun Life insurance and financial - services data into actionable marketing insights. Building SQL, Python, AWS, Adobe Analytics, reporting, and dashboard solutions.
Student Data Analyst supporting Sun Life’s financial security mission through stakeholder insights and Tableau KPI reporting. Building data analysis skills during a four - month hybrid campus placement.