Client Delivery Lead

Posted 3 weeks ago

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About the role

  • Client Delivery Lead responsible for end-to-end client engagement in technology consulting. Focusing on delivering measurable value through structured discovery and disciplined execution.

Responsibilities

  • The Client Delivery Lead owns engagement health end-to-end.
  • This role is responsible for delivering measurable value to the client.
  • From discovery through solution design to delivery, the Client Delivery Lead owns the end-to-end client experience.
  • Problem definition is owned from the outset.
  • Through structured discovery, a deep understanding of the client’s business is developed, the highest-leverage opportunities are identified, and the problems worth solving are clearly defined.
  • Surface-level requests are not accepted at face value.
  • As the bridge between stakeholders and technical teams, complex business challenges are translated into precise technical problem statements, aligned solution paths, and clear success metrics.
  • Disciplined execution is a core expectation.
  • Accountability is to results, not activity.

Requirements

  • 7 to 10 years of experience in consulting, product, delivery leadership, or similar outcome-driven environments.
  • Has deep, hands-on expertise in software development with the ability to reason rigorously about complex systems, architecture, and implementation tradeoffs.
  • Demonstrated experience owning client engagements where business impact was the measure of success.
  • Experience leading structured discovery and translating ambiguous business problems into clear execution plans.
  • Strong stakeholder management skills with the ability to build trust and navigate tension constructively.
  • Comfort handling scope, feasibility, and trade-off conversations.
  • Ability to align technical teams and business stakeholders around measurable outcomes.
  • Experience delivering AI, data, automation, or modernization initiatives is strongly preferred.

Benefits

  • Flexible hours : We are a fully remote company. Work on your schedule–pick up the kids, go to the dentist–you decide when you work.
  • Compensation : We offer a competitive salary and health benefits package, including a Wellness spending account.
  • Continuous learning : Access a dedicated learning budget to deepen your expertise.
  • Time off : It’s no secret we all have lives outside of work. Jet off to your favourite spot or just relax with flexible paid vacation days and sick days.
  • Annual team retreat : Once a year, we meet in person to collaborate, reconnect, and reset.

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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