Client Delivery Lead responsible for end-to-end client engagement in technology consulting. Focusing on delivering measurable value through structured discovery and disciplined execution.
Responsibilities
The Client Delivery Lead owns engagement health end-to-end.
This role is responsible for delivering measurable value to the client.
From discovery through solution design to delivery, the Client Delivery Lead owns the end-to-end client experience.
Problem definition is owned from the outset.
Through structured discovery, a deep understanding of the client’s business is developed, the highest-leverage opportunities are identified, and the problems worth solving are clearly defined.
Surface-level requests are not accepted at face value.
As the bridge between stakeholders and technical teams, complex business challenges are translated into precise technical problem statements, aligned solution paths, and clear success metrics.
Disciplined execution is a core expectation.
Accountability is to results, not activity.
Requirements
7 to 10 years of experience in consulting, product, delivery leadership, or similar outcome-driven environments.
Has deep, hands-on expertise in software development with the ability to reason rigorously about complex systems, architecture, and implementation tradeoffs.
Demonstrated experience owning client engagements where business impact was the measure of success.
Experience leading structured discovery and translating ambiguous business problems into clear execution plans.
Strong stakeholder management skills with the ability to build trust and navigate tension constructively.
Comfort handling scope, feasibility, and trade-off conversations.
Ability to align technical teams and business stakeholders around measurable outcomes.
Experience delivering AI, data, automation, or modernization initiatives is strongly preferred.
Benefits
Flexible hours : We are a fully remote company. Work on your schedule–pick up the kids, go to the dentist–you decide when you work.
Compensation : We offer a competitive salary and health benefits package, including a Wellness spending account.
Continuous learning : Access a dedicated learning budget to deepen your expertise.
Time off : It’s no secret we all have lives outside of work. Jet off to your favourite spot or just relax with flexible paid vacation days and sick days.
Annual team retreat : Once a year, we meet in person to collaborate, reconnect, and reset.
Deckhand/Factory Worker supporting Mersey's boat operations, fish handling, and seafood packaging. Maintaining gear, operating packaging machinery, and recording production data.
Part - time stock specialist managing inventory, merchandise flow, and stockroom organization for Nespresso coffee boutiques. Supporting accurate receiving and positive customer and stakeholder experiences.
Part - time Shift Leader supervising Canna Cabana store operations. Leading sales, customer service, staff direction, compliance, and inventory management for a Canadian cannabis retailer.
Part - time Coffee Specialist representing Nespresso in Halifax. Delivering coffee expertise, customer service, upselling, and sustainability education while achieving store sales targets.
R&D Imaging Specialist developing machine vision systems for Fleetworthy’s fleet - readiness technology. Improving imaging quality, configurations, and customer solutions across North American fleet sites.
Product controller overseeing U.S. fixed - income P&L, reconciliations, and general ledger management. Supporting BMO Financial Group’s banking operations through analysis and AI - driven process improvement.
BMO product controller managing daily P&L, PAA, and financial reporting for U.S. Fixed Income trading desks. Improving controls and scalability through AI - driven processes.
Product controller managing U.S. fixed - income P&L, reconciliations, and financial reporting for BMO. Supporting trading desks across fixed - income products and driving AI - enabled process improvements.