Educational Case Manager coordinating student intakes, instructors, schedules, and academic progress. Supporting Tutor Me Education’s virtual tutoring programs and school district partners.
About the role
- NetSuite Delivery Manager overseeing ERP project implementations for various industries. Responsible for leading project delivery and client relationships in a fully remote role based in Canada.
Responsibilities
- Drive full-lifecycle NetSuite implementations.
- Act as a trusted advisor, maintaining a deep focus on long-term client success and satisfaction.
- Manage escalations, maintain RAID logs, and develop robust risk mitigation plans.
- Oversee delivery team activities, align all process and system configuration to project goals.
- Lead Steering Committee meetings to maintain executive-level alignment.
- Strategically align team resources to project tasks to ensure optimal utilization and timely delivery.
- Manage project budgets, monitor burn rates, and execute change orders as needed.
Requirements
- Bachelor’s degree in Business, Supply Chain, Operations, Information Systems, Accounting, Finance or related field
- 5+ years of professional consulting experience, with at least 2+ years specifically focused on NetSuite implementations.
- Demonstrated leadership in team and resource management.
- Strong understanding of business process improvement and ERP strategy.
- Willingness to dive into the weeds on a project, by supporting team members and/or driving system/process development.
- Humility to expand efforts within an engagement and take on project responsibilities/ roles as needed to successfully get the job done.
- Ability to drive the team to hit milestones, including addressing employee performance or issues that could arise during the engagement.
- Infinite curiosity with an ability to independently problem-solve and explore solutions/answers using available resources, AI tools, etc.
- Excellent communication and client engagement skills.
- Understanding of key Project Management principles.
Benefits
- Competitive private healthcare benefits
- Pension plan
- Monthly reimbursement program to fuel your mind, body, and soul
- Paid time off and company paid holidays
- Fertility benefits
- Family planning reimbursement program
- Life insurance, short- and long-term disability coverage options
- Employer Assistance Program
- Learning and Development resources
- Commitment to work-life balance and comprehensive onboarding and on-going personal and career development
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