Field Service Technician coordinating installation and maintenance of separators and decanters for GEA. Traveling to customer sites and providing technical support while ensuring best practices.
About the role
- Lead and develop a team of Field engineers in Presales and Professional Services at Canonical. Focused on designing and delivering secure IoT devices with an emphasis on team collaboration and technology promotion.
Responsibilities
- Lead and develop a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
- Solve customer problems by promoting our technologies and being a trusted advisor
- Work remotely in a single major time zone
- Coach, mentor, and offer career development feedback
- Identify and measure team health indicators
- Implement disciplined engineering processes
- Represent your team and product to stakeholders, partners, and customers
- Develop and evangelise great engineering and organisational practices
- Plan and manage progress on agreed goals and projects
- Be an active part of the leadership team, collaborating with other leaders
Requirements
- Exceptional academic track record from both high school and university
- Bachelors degree in Computer Science or related technical field
- Extensive embedded Linux experience - Yocto or other
- Extensive Linux experience - Debian or Ubuntu preferred
- Fluency in at least one of Golang, Python, C, C++, or Rust
- Ability to manage a small team
- Experience with customer engagements
- Professional written and spoken English
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Result-oriented, with a personal drive to meet commitments
- An ability to communicate the business benefits of technology
- An humble learner and quick study
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass, and travel upgrades for long haul company events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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