RBC Home Advisor guiding clients through the home buying process with tailored support. Leveraging credit knowledge and technology to enhance client satisfaction and loyalty.
About the role
- Patient Registration Clerk at St. Boniface Hospital responsible for registering patients and maintaining records. Performing clerical duties and providing support in a clinical environment for patient registration.
Responsibilities
- Performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system
- Performing all receptionist's functions including directing and controlling patient movement in the department
- Maintaining accurate death records
- Making telephone calls as requested
- Requesting charts from Health Records
- Assisting with orientation of new staff
- Providing direction and feedback to students during student practicums
- Performing other related duties as assigned
Requirements
- One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.)
- Grade XII or recognized equivalent
- Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or, successful completion of a recognized medical terminology course
- Fluently bilingual in both English and French
- Keyboarding speed: 35 wpm
- Ability to work in a Windows operating environment
- Ability to retain information which is of a confidential nature
- Good interpersonal communication skills
- Demonstrated problem-solving skills
- Legible handwriting
- Strong interpersonal skills and telephone manner
- Ability to adapt readily to stressful situations
- Ability to work independently with minimal supervision
- Ability to multi-task in a fast-paced environment
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