Desjardins office operations agent supporting administrative processes, data integrity, reporting, and quality control. Preparing statistics, presentations, and process improvements in hybrid Montréal work.
About the role
- Senior LLMOps Engineer operating reliable, observable, and cost-effective AI systems. Productionizing LLM capabilities for CINC’s community association management software platform.
Responsibilities
- Design and operate LLM orchestration and runtime systems supporting reliable, low-latency AI workflows
- Build and maintain evaluation pipelines measuring quality, regressions, and business impact of LLM-driven features
- Implement observability for AI systems, including tracing, metrics, and feedback loops at prompt, agent, and workflow levels
- Establish LLM cost-management strategies including budgeting, rate limiting, caching, and optimization
- Partner with AI and product engineers to productionize AI features safely and incrementally
- Define and enforce security, privacy, and data-handling guardrails in AI workflows
- Support experimentation with new models and tools while ensuring production stability
- Improve incident readiness and response for AI-related failures and degradations
- Influence build-versus-buy decisions for LLM tooling and platforms
- Mentor engineers and establish best practices for operating AI systems at scale
Requirements
- 8+ years of experience in software engineering, platform engineering, or DevOps roles
- Hands-on experience operating LLM-powered systems in production
- Familiarity with LLM providers and orchestration frameworks
- Strong understanding of distributed systems, APIs, and cloud-native architectures
- Experience designing observability and evaluation systems for complex workflows
- Practical knowledge of cost and performance optimization in cloud environments
- Experience working with event-driven architectures and asynchronous workflows
- Proven ability to lead through influence rather than authority
- Highly structured thinker with strong problem-solving skills
- Clear communicator capable of explaining AI operational trade-offs to technical and non-technical stakeholders
- Comfortable working across teams in a fast-moving, evolving environment
- Builder mindset with a focus on reliability and outcomes
- Belief that AI amplifies engineering fundamentals rather than replaces them
- Learning-first attitude, staying current with evolving AI tools and practices
- Pragmatic and calm under pressure, especially during incidents
- Customer-aware, understanding the real-world impact of AI behavior
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior network operations specialist troubleshooting critical global infrastructure for TD, a leading North American bank. Resolving escalated incidents across cloud, SD - WAN, firewalls, load balancers, and wireless networks.
Operations Supervisor overseeing driver supervision, transportation scheduling, safety, and customer service. Supporting GFL Environmental’s waste management operations in Saskatchewan.
Operations Director running Wonderly’s inside - sales team, which books home - service appointments for contractors. Owning staffing, coaching, processes, and revenue - driving performance metrics.
International Operations Coordinator supporting CIEE’s nonprofit study abroad and exchange programs. Managing representative inquiries, participant data, reports, compliance documents, and operational updates remotely.
Global operations expert optimizing service delivery and lifecycle management for Equinix’s digital infrastructure portfolio. Driving operational readiness, governance, analytics, and continuous improvement.
Bilingual SLCSI Operations Specialist supporting Sun Life’s new investment dealer. Developing wealth workflows, partner relationships, and operational processes for advisors and clients.
Bilingual wealth operations specialist supporting Sun Life’s new investment dealer. Designing processes, managing operational execution, and coordinating advisors, partners, and technology projects.
GTM Operations Manager improving Salesforce, lifecycle, and AI workflows. Supporting RevenueCat’s infrastructure for mobile - app monetization through reliable GTM operations.
Field Operations Associate managing customer inventory, stocking, and onsite service for Grainger’s MRO distribution business. Supporting account growth through customer service and product opportunities.