Senior network operations specialist troubleshooting critical global infrastructure for TD, a leading North American bank. Resolving escalated incidents across cloud, SD - WAN, firewalls, load balancers, and wireless networks.
About the role
- Desjardins office operations agent supporting administrative processes, data integrity, reporting, and quality control. Preparing statistics, presentations, and process improvements in hybrid Montréal work.
Responsibilities
- Provide administrative and operational support to the organization
- Carry out the unit’s operational and administrative processes
- Analyze, produce and revise reports and statistics
- Carry out administrative, operational and quality control measures and take corrective action, following up as needed
- Perform data entry, extraction, processing, compilation and coding
- Help develop and improve work methods and procedures
- Provide information about policies, programs and processes
- Prepare and revise presentations and related documents
- Help the unit achieve operational objectives and carry out initiatives
Requirements
- General college diploma in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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Not specified
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