About the role

Studio Operations Manager overseeing daily Vancouver office operations for Smoking Gun Interactive, a game development studio. Driving internal projects, events, workflow improvements, and staff support.

Responsibilities

Manage day-to-day office needs in the downtown Vancouver location
Work on-site at least a few days a week
Coordinate building needs with building management
Monitor and restock office supplies and manage the standard office-needs budget
Coordinate performance review cycles, tool-chain updates, and onboarding improvements
Drive internal projects autonomously while aligning with the Studio Head or Production Director
Lead the events committee and propose events and associated costs for approval
Plan and execute approved company events
Improve internal workflows and daily studio operations
Maintain studio documentation and internal communications
Collaborate with broader Keywords Studio groups and regional teams
Communicate with all company levels and present initiative rollouts
Provide general staff support and follow up on day-to-day needs

5+ years of experience in operations, project management, or studio administration, ideally within the games, tech, or creative industries
A naturally self-driven, hands-on demeanor with the ability to act as a highly effective individual contributor in a small studio environment
Strong project management skills, with a proven ability to take internal initiatives from concept to completion
Excellent communication and interpersonal skills, capable of collaborating effectively with external vendors and internal departments
Experience managing small operational budgets and keeping meticulous track of approvals and expenditures
Excellent critical thinking, organizational, and problem-solving skills
Ability to accept and provide direction, work well under pressure, and handle multiple tasks simultaneously
A positive attitude and a great team-player mindset
Ability to commute to and work from the downtown Vancouver office at least 2-3 days per week
Applicants must be located in the BC area, willing to travel at least once a month to downtown Vancouver, or open to relocating to the BC area