Senior Analyst, Conversion Rate Optimization managing CRO strategy across digital platforms for Cirque du Soleil. Collaborates with web, marketing, and engineering teams to enhance user experience.
Responsibilities
Drive the evolution of Cirque du Soleil's CRO roadmap across websites and digital purchase journeys.
Identify friction points and opportunities across the entire funnel, from landing pages to checkout/payment.
Present strategic recommendations, experimentation insights, and roadmap priorities to senior leadership.
Collaborate closely with web, engineering, and marketing teams to prioritize and implement improvements.
Promote a culture of experimentation and continuous optimization across the organization.
Establish and evolve enterprise-wide experimentation methodologies, governance, and measurement standards.
Design, execute, and analyze A/B and multivariate tests to improve conversion rates and the user experience.
Mentor analysts and cross-functional teams on experimentation best practices, statistical rigor, and optimization strategy.
Requirements
7+ years of experience in CRO, digital analytics, or product analytics.
Proven success leading large-scale optimization programs with measurable business impact.
Deep expertise in experimentation strategy, statistical methodologies, and conversion optimization frameworks.
Advanced understanding of user behavior analytics, customer journey optimization, and conversion-improvement strategies.
Strong SQL skills and experience working with event-level and clickstream data.
Experience with web analytics tools (e.g., GA4, Adobe Analytics).
Ability to independently define ambiguous problems and drive them to resolution.
Strong communication and storytelling skills; comfortable presenting to and influencing senior leadership.
Benefits
A collaborative work environment with a four-day, in-office workweek designed to foster teamwork, learning, and delivery, with flexibility in how work is organized.
Professional growth focused on high-quality projects to advance your career, plus personalized support aligned with your career ambitions.
Group benefits, retirement savings plan, and other perks we will be happy to discuss.
A culture focused on equitable practices and community-building events.
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