Operations Training Specialist driving impactful training programs for Field Operations teams at Enbridge. Seeking expertise in instructional design and adult education for compliance and continuous improvement.
About the role
- Learning and Development Specialist at COBS Bread creating and maintaining learning content. Working collaboratively to deliver effective training and improve platform efficiency.
Responsibilities
- Create and maintain learning content across all formats.
- Build campaign content and modules aligned to product launches and business initiatives.
- Administer and evolve the LMS and other learning systems and platforms.
- Own content governance including version control, naming conventions, lifecycle management, and archival.
- Design and deliver webinars and digital learning experiences.
- Support the L&D team with content refresh, new builds, and maintenance
- Coordinate with external vendors on technical delivery, asset integration, and platform compatibility.
- Liaise with the data analytics team on learning data, Power BI reporting, and SafetyCulture insights.
- Identify opportunities to improve platform efficiency, content quality, and digital delivery.
- Facilitate learning sessions as required, contributing to the cohesive team capability.
- Other tasks and projects as assigned.
Requirements
- Minimum 3+ years of experience in bakery, retail, or franchise operations
- Minimum 2+ years of experience in learning content creation, training delivery, or capability development
- Bachelor's degree/Post-secondary education in Adult Education, Instructional Design, Communications, Marketing, Business, or related field, or equivalent operational and content creation experience.
- Strong experience in learning content creation, eLearning development, or digital learning delivery.
- Proficiency with LMS platforms, content authoring tools, and digital learning technologies.
- Experience with content governance, asset management, and quality standards.
- Ability to design, build, and maintain content across multiple formats.
- Strong attention to detail and organizational discipline.
- Comfortable coordinating with vendors on technical specifications.
- Understanding of how learning content connects to business performance.
- Strong communication skills.
Benefits
- Competitive salary and vacation plan
- Company-wide bonus plans
- A great Extended Health & Dental Benefit, Group RRSP Matching and Flexible Spending Account
- Paid sick and personal leave days
- Paid day for community service/volunteer time
- An open, ‘continuous-learning’ environment where professional development and career progression is encouraged
- Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
- High level of autonomy and responsibility
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