Field Service Technician responsible for mechanical and electrical aspects of surface mining equipment. Engage in troubleshooting, repairs, and safety compliance adhering to industry standards.
About the role
- Field Service Specialist assisting with HVAC mechanical, electrical, and control issues in remote Canada. Supporting customers and ensuring satisfaction with service and troubleshooting.
Responsibilities
- Troubleshoot and resolve basic HVAC mechanical, electrical, and control problems
- Communicate with customers upon arrival and before leaving the work site and ensure high levels of customer satisfaction
- Meet regularly with customers to become familiar with operating problems
- Keep customers informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement
- Promote the sale of add-on work
- Manage assigned work to meet professional and efficient execution of time and customer satisfaction
- Assist in the loading and commissioning of all system and network-level controllers as required
- Assist in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation
- Provide field change information to the project team for the creation of as-built drawings and software
- Keep current on safety bulletins and safety field change notices
- Operate in a safe manner in accordance with published safety guidelines
Requirements
- Associate’s (AA) degree or equivalent from a two-year college or technical school (or equivalent working experience)
- 2+ years of experience with HVAC controls or building automation systems field including commissioning and start up
- Strong computer skills required
- Effective interpersonal and communication skills to represent the company to customers and other outside contacts in an ethical and professional manner
- Ability to explain technical information to technical and non-technical people
- Authorized to work in Canada and travel to the United States without sponsorship now or in the future
Benefits
- medical insurance plans
- dental and vision coverage
- defined contribution pension plan
- flexible time off plans including paid parental leave, vacation and holiday leave
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