Senior Technical Project Manager – Client Service Delivery

Posted 4 days ago

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About the role

  • Technical Project Manager managing client communication and engineering delivery at AI-powered Fraud and Risk Platform. Collaborating with clients and teams for successful project execution.

Responsibilities

  • Manage and drive client communications throughout the entire delivery, align different client stakeholders, ensure project is delivered successfully without delay.
  • Work closely with clients, sales teams, and other stakeholders to ensure successful project outcomes.
  • Understand the client's product and business logic to recommend the best solution that addresses specific client needs. Provide strong solution and consulting services.
  • Take the project management role to ensure the client onboarding project runs as expected and under control.
  • Provide technical expertise and guidance throughout the implementation and deployment phases, to integrate with the client systems.
  • Work closely with product and engineering teams to ensure seamless integration of new features and technologies into existing systems.
  • Stay updated on financial services industry trends and emerging technologies to continuously improve our solutions and offerings.
  • Conduct presentations and demonstrations of proposed solutions to clients and stakeholders.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a technical Project Manager or in a similar technical role.
  • Strong understanding of software development, system architecture, and integration principles. Strong solutioning skills on Saas platform data integration.
  • Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.
  • Strong client-facing communication skills and consultant/client management capabilities.
  • Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
  • Creative problem-solving skills and a results-oriented mindset.
  • Knowing auti-fraud in the Financial or internet industry will be a plus.
  • Experience in real-time computing, big data, or machine learning will be a plus.

Benefits

  • Health Insurance
  • PTO

Job type

Full Time

Experience level

Senior

Salary

CA$120,000 - CA$170,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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