Insurance claims agent handling automobile and property claims for Beneva and L’Unique. Opening claim files, assessing coverage, confirming liability, and coordinating vehicle services.
About the role
- Field Claims Adjuster investigating, valuing, and settling property, liability, and casualty claims for ClaimsPro. Serving policyholders and clients across the Prince Albert area in a hybrid role.
Responsibilities
- Actively adjust claims while maximizing business development opportunities
- Market and follow up on opportunities in a timely manner
- Promptly contact and follow up with policyholders and claimants
- Investigate claim causes and report findings and recommendations to clients
- Use supplied technology, including Docusketch, to scope and establish damage quantum
- Identify exposures and recommend reserves and required investigations
- Prepare action plans and negotiate fair and satisfactory settlements
- Provide a high level of customer service to clients and insured parties throughout the claims process
- Participate in after-hours customer service when required
- Perform assigned duties in compliance with established work standards, policies, and procedures
Requirements
- Completion of high school education
- University degree or post-secondary education related to insurance will be given preference
- Proficient in Microsoft Office Products (Outlook, Word, Excel, OneDrive)
- At least 2 years' relevant experience in claims adjusting
- Must be able to immediately qualify for a level 1 SK adjuster's license
- Ongoing commitment to education and learning
- Preferably pursuing CIP designation
- Effective analytical skills, including identification of cause-and-effect dynamics
- Able to draw valid conclusions and effectively communicate them
- Ability to interpret complex legal documents
- Ability to perform and understand advanced numerical calculations, including comparative analysis
- Excellent communication skills, including listening, interviewing, and negotiating
- Ability to flex communication style appropriately to the audience
- Proactive and positive customer-service approach
- Strong interpersonal skills to deal effectively with conflict and difficult situations
Benefits
- Pay-for-Performance Incentives
- Work-Life Balance & Hybrid/Remote Work Opportunities
- E-flex Benefits Program & Wellness Initiatives
- Registered Retirement Savings Plan (RRSP) with 2% Match
- Training, Career Development, and Employee Recognition Programs
- Reimbursement for Adjusting Licenses and Dues
- Employee Referral Bonuses
- Employee Perks (access to vendor discount programs)
- Meaningful financial incentives and career growth opportunities
- Compensation for billable hours and other costs
- Centralized after-hours support and dictation services
Job title
Job type
Experience level
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