Senior Project Manager at Merkle managing digital strategy and analytics projects. Leading cross-functional teams and delivering client solutions in a fast-paced environment.
Responsibilities
Collaborating with delivery leads and leading client communications with confidence and clarity
Managing and coordinating integrated project plans to help clients achieve their strategic objectives; adapting and applying the Merkle delivery approach to meet project success metrics
Establishing and maintaining consistent, high-quality project communication with all stakeholders, leveraging AI-assisted tools to improve status reporting and risk visibility
Overseeing project estimations and the development of project deliverables; establishing and maintaining processes to manage scope throughout the project lifecycle
Championing project management best practices — including Agile and hybrid delivery frameworks — across the organization
Establishing standard reports for project teams and clients
Providing an infrastructure of constant health performance monitoring
Ensuring repeatable processes are in place and documented
Working with the Delivery Lead, Client Services and Executive Sponsor to ensure consistent, customer-focused delivery
Serving as lead project manager on enterprise client engagements
Ensuring the team is meeting established timelines and goals
Systematically tracking project tasks and risks, and proactively resolving roadblocks before they impact successful delivery
Providing accurate time and resourcing forecasting for existing and upcoming engagements
Requirements
Bachelor's degree with 5-7+ years' experience in digital media, marketing, or analytics in a project management role
Experience delivering digital media, technology and analytics projects within an agency environment
Proficiency in Salesforce, Microsoft Dynamics 365 (D365), and Workfront considered a strong asset
Familiarity with Agile and/or Scrum methodologies
Ability to prioritize project deliverables and incident handling across the organization
Self-motivated with the ability to work independently and lead distributed or hybrid teams while meeting deadlines
Strong data literacy and comfort leveraging analytics and reporting tools to drive project decisions
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