Account Manager, Commercial Market

Posted 9 hours ago

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About the role

  • Account Manager growing Desjardins commercial banking relationships with Québec small businesses. Selling tailored financial products while balancing sales, risk management, profitability, and client satisfaction.

Responsibilities

  • Initiate, develop and maintain personalized business relationships with current and potential clients to promote and sell Desjardins products and services
  • Serve as a key intermediary between the business centre and members and clients
  • Ensure proper usage and updating of, as well as satisfaction with, products and services offered
  • Analyze sources of dissatisfaction and recommend potential solutions
  • Identify and analyze member and client needs, develop personalized solutions and prepare integrated service offerings
  • Negotiate applicable conditions with members and clients
  • Recommend strategies and solutions to achieve increased business volume, sound risk management, portfolio profitability and stronger business relationships
  • Identify business-development opportunities to increase competitiveness of products and services
  • Execute promotional activities and participate in targeted public relations activities and the business community
  • Address client and member needs, seize business opportunities and refer them to the appropriate person when needed
  • Provide sound and prudent risk management for assigned portfolios

Requirements

  • Bachelor's degree in a related field
  • A minimum of two years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridQuebec CityCanada

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