Bilingual Customer Account Manager supporting French - and English - speaking customers for ASSA ABLOY’s technical access solutions. Managing orders, pricing, relationships, and growth opportunities onsite in Woodbridge.
About the role
- Desjardins Account Manager developing real estate-sector client relationships. Promoting financial products while balancing sales growth, portfolio profitability, and prudent risk management.
Responsibilities
- Prospect, solicit, develop, and maintain business relationships with primarily medium-sized real estate organizations
- Promote and sell Desjardins products and services to grow the business centre’s business
- Represent, negotiate, and engage companies in agreements with significant impact on the business centre
- Balance sales objectives, prudent risk management, portfolio profitability, and member, client, and partner satisfaction
- Manage personalized relationships with current and potential clients
- Serve as the key intermediary between the business centre and members and clients
- Ensure proper usage, updating, and satisfaction with offered products and services
- Analyze dissatisfaction sources and recommend solutions
- Identify client needs, develop personalized solutions, prepare integrated service offerings, and negotiate conditions
- Recommend strategies for increased business volume, sound risk management, portfolio profitability, and stronger relationships
- Identify business development opportunities using market intelligence
- Execute promotional activities and participate in targeted public relations and business community activities
- Address client and member needs, identify opportunities, and refer them appropriately
- Provide sound and prudent risk management for assigned portfolios
Requirements
- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Adherence to applicable policies, practices, standards, and laws governing the distribution of financial products and services
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
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Not specified
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