Property Claims Representative at MutualONE Insurance managing the claims process. Responsible for investigation, evaluation, and settlement of claims in a hybrid work environment.
About the role
- Payment & Claims Coordinator supporting claims teams with benefit calculations and case administration. Collaborating with clients and partners while ensuring accurate processing of claims data.
Responsibilities
- Operate automated claims payment system and perform manual calculations as required
- Acts as the subject matter expert and supports team members accordingly with respect to Benefit Calculations
- Review current training material and work with Training team to update/create appropriate content and resources
- Assist with Quality Control reviews related to benefit calculations completed by the Case Managers
- Serve as a key resource for clients and partners when benefit calculations are questioned
Requirements
- Minimum of 3 years’ experience in group disability claims insurance
- Post-secondary education in accounting, business, mathematics is recommended
- Working knowledge of Microsoft Office Suite, especially Excel
Benefits
- Generous paid time off including 3 weeks minimum vacation
- 26 long weekends a year through our Happy Friday program
- Flexible work options including remote and hybrid schedules
- Extended health and dental benefits
- RRSP matching
- Wellness support including comprehensive mental health resources
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