Payment & Claims Coordinator supporting claims teams with benefit calculations and case administration. Collaborating with clients and partners while ensuring accurate processing of claims data.
Responsibilities
Operate automated claims payment system and perform manual calculations as required
Acts as the subject matter expert and supports team members accordingly with respect to Benefit Calculations
Review current training material and work with Training team to update/create appropriate content and resources
Assist with Quality Control reviews related to benefit calculations completed by the Case Managers
Serve as a key resource for clients and partners when benefit calculations are questioned
Requirements
Minimum of 3 years’ experience in group disability claims insurance
Post-secondary education in accounting, business, mathematics is recommended
Working knowledge of Microsoft Office Suite, especially Excel
Benefits
Generous paid time off including 3 weeks minimum vacation
26 long weekends a year through our Happy Friday program
Flexible work options including remote and hybrid schedules
Extended health and dental benefits
RRSP matching
Wellness support including comprehensive mental health resources
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