Business Development Manager growing complex-account sales for DSV’s global transport and logistics business in Vancouver. Driving client solutions, market development, and revenue growth.
Responsibilities
Achieve sales growth targets and execute strategic priorities within the Canadian organization
Maintain existing and onboard complex accounts in alignment with DSV’s Sales Process
Sell DSV products and solutions to assigned clients, new targets, and complex prospects
Align Product, Sales, and Operations throughout all phases of the sales cycle
Drive end-to-end, value-added solutions with significant potential
Identify new business opportunities and cross-sell services to existing clients
Identify market trends and competitive rate actions and communicate them to product and management teams
Develop and maintain client lifecycle programs for top clients
Understand target customers, account bases, commodities, trade lanes, contracts, and service requirements
Assist with RFQs and bids and understand pricing and cost components
Recommend continuous improvement initiatives based on competitive strengths and weaknesses
Provide weekly and monthly performance metrics to the sales administrator
Deliver sales presentations, coordinate implementation, and develop marketing materials
Enter and maintain customer and sales data in the CRM
Meet volume and revenue requirements for assigned products
Manage sales territory, sales calls, expenses, and company assets
Respond to sales leads and key correspondence within required timelines
Adhere to DSV’s Global Sales Process and support quality, health, safety, environmental, and sustainability objectives
Requirements
Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience
Minimum 5 years of industry experience
Minimum 2 years of account management experience
CIFFA certificate, an asset
Good command of verbal and written English
Strong interpersonal, problem-solving, analytical, sales, negotiation, organizational, and time management skills
Understanding of business principles, finance, and profitability
Business administration competence
Proficiency in Microsoft Office Suite
Proficiency in Customer Relationship Management tools (CRM)
CargoWise experience, an asset
Ability to communicate effectively in a diverse multicultural environment
Ability to travel
Benefits
Eligible benefits in accordance with experience and internal equity
Inclusive workplace and recruitment accommodations for candidates with disabilities
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