Manulife Bank Business Development Manager developing mortgage broker relationships and driving lending sales across Ontario. Promoting mortgage, loan, and deposit solutions while managing territory compliance.
Responsibilities
Represent Manulife Bank as a senior relationship manager within a specified geographic territory
Promote the Bank’s full range of mortgage products and services by working with elite mortgage brokers to generate Bank mortgage sales
Develop, maintain, and expand mortgage broker relationships through regular strategic contact and meetings
Act as an information resource for the Bank’s mortgage products and services
Optimize delivery of value-added products, service, and advice while enhancing sales efforts through consultation
Demonstrate the merits of integrated Bank products and services within mortgage broker businesses
Support mortgage brokers by working with centers of influence, accountants, and real estate agents
Participate in client seminars
Perform front-line business risk management and support compliance and company policies
Supervise sales-related activities and escalate market conduct or compliance concerns
Share best practices and collaborate with other Manulife Bank Business Development Managers
Identify opportunities to improve existing products and services and develop new product opportunities
Partner with Manulife Financial and Manulife Bank representatives to promote debt management, loan, and deposit solutions
Coordinate territory business development activities with other Manulife representatives
Requirements
Sound understanding of personal and commercial lending policies and practices
7 or more years of banking/credit experience
5+ years experience in the Mortgage broker environment
Superior sales and customer service abilities
Highly organized and self disciplined
Excellent negotiation skills
Good knowledge of Manulife Bank mortgage products, including Manulife One
Good working knowledge of PC Windows environment
Good understanding of regulatory / legal environment and issues
Business planning skills
Time and territory management skills
Have or be working toward an industry designation, AMP, etc.
Ability to travel throughout territory
Presentation and communication skills
Consulting and strong active listening skills
Strong presentation skills in one-on-one and group settings
Strong written and verbal communication skills
Expert knowledge of Manulife Bank products and systems
Strong understanding of residential and commercial lending policies and practices
Strong knowledge of marketing concepts, sales strategies and product applications
Strong knowledge of competitive positioning
Ability to persuade and negotiate
Ability to mentor developing team members
Ability to build and maintain business relationships with wholesalers of other company departments
Diplomacy and conflict management skills
Benefits
Incentive programs and incentive compensation tied to business and individual performance
Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays, vacation, personal, and sick days in Canada
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