Deployment Strategist Lead opening Canada's market for ElevenLabs, an AI research and product company. Building teams, winning strategic customers, and deploying voice and audio AI solutions.
About the role
- Deployment Strategist helping ElevenLabs deploy enterprise AI voice and chat agents for strategic customers. Owning use cases, commercial proposals, demos, and production outcomes.
Responsibilities
- Meet with strategic customers to understand AI transformation goals and identify pain points in customer-facing and operational workflows.
- Own flagship deals end-to-end, including use-case identification, commercial-term structuring, and closing.
- Embed within strategic customer organizations, act as a trusted partner, and own delivery outcomes.
- Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement them.
- Guide customers on best practices for deploying ElevenAgents, including agent design, orchestration, and production readiness.
- Scope applications in new industries and expand AI solutions across sectors globally.
- Present project results and future-work proposals to technical teams and C-suite executives.
- Collaborate with Research teams to feed field insights into the platform, models, and roadmap.
- Build and deliver demos of ElevenAgents and broader AI technology.
- Collaborate with customer engineering and executive teams to move agents into production and deliver measurable business outcomes.
Requirements
- 3+ years of experience working with customers in a technical capacity; direct enterprise customer experience preferred
- Experience in product development, delivery, and change management
- Comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles
- Basic proficiency in Python
- Familiarity with API integration
- Excellent communication and problem-solving skills
- Proven track record of owning complex, ambiguous projects and delivering results
- Adaptability across customer environments, industries, and technical use cases
- Technical aptitude and familiarity with common LLM, tooling, and AI agent frameworks
- Ability to map enterprise use cases and workflows to AI systems
Benefits
- Annual discretionary professional development stipend
- Annual discretionary stipend to meet up with colleagues
- Annual company offsite
- Monthly co-working stipend if not located near a main hub
- Option to work from company offices
- Innovative culture and growth opportunities
Job title
Job type
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Degree requirement
No Education Requirement
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