Senior Sales Engineer enhancing customer relationships and showcasing Revelate's data management solutions. Leading technical sales efforts and collaborating with teams to define customer needs.
About the role
- Technical Sales Engineer focused on sales activities and expert support for utility infrastructure technology. Collaborating with clients and contributing to revenue growth.
Responsibilities
- Participate alongside account executives in the full sales cycle, from initial sales discovery to deployment, sustainment, and upgrades/renewals.
- Create and conduct product demonstrations tailored to the energy and utilities market.
- Develop and present compelling use cases for asset performance management and decision analysis.
- Collaborate with clients to understand their technical and business requirements.
- Provide technical input to proposals, RFPs, marketing collateral, and other sales-related documentation.
- Troubleshoot and resolve technical questions during the sales process.
- Stay up-to-date on industry standards and the company’s software products.
- Assist in crafting compelling sales pitches by aligning technical solutions to business needs.
- Partner with account executives to strategize on target accounts and sales approaches.
- Collaborate with implementation teams to ensure smooth transitions from sales to deployment.
- Provide initial technical training to new customers.
- Research and analyze customer pain points in the energy and utilities sector, focusing on asset performance and decision-making challenges.
- Communicate market trends and competitor insights to product development teams.
- Foster trust with technical stakeholders, such as asset/maintenance engineers, system planners, procurement team, and executive leadership.
- Maintain relationships post-sale to identify upselling or cross-selling opportunities.
- Provide feedback and guidance to internal product and delivery teams based on client comments and industry trends.
- Create processes to streamline internal and external workflows.
- Expected to travel globally for on-site customer meetings, conferences, speaking engagements, networking functions, and internal corporate events (approximately 30-50% travel annually).
Requirements
- Expertise in B2B enterprise software with a focus on technical selling.
- Hands-on experience in one or more core programming languages, with the ability to discuss previous projects and contributions.
- A demonstrated ability of being able to learn and employ new complex skills quickly and effectively.
- Strong knowledge of energy and utilities industries, especially asset performance management and decision analytics.
- Experience in heavily regulated industries is a plus.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Problem-solving mindset with a focus on aligning technical solutions to business outcomes.
- Exceptional self-directed research skills.
- Proficiency in tools like CRM platforms, data analysis software, and relevant technical software (e.g., APM, GIS, ERP platforms or simulation tools).
- Bachelor’s degree in a technical specialization (applied sciences, engineering).
- Team player with the ability to operate independently and take initiative.
- Minimum Requirements: Experience in customer-facing sales roles (B2B preferred).
Benefits
- Fully remote work
- Flexible work hours (Core working hours 10:00AM to 3:00PM in your local time zone)
- Autonomy with a wide range of responsibilities, opportunities for advancement, and cross-disciplinary exposure.
- Competitive base salary plus performance incentives.
- Stock options so you can realize the value created with your work in the organization.
- Paid time off and Benefits.
- Health spending account.
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