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Language revitalization specialist advancing Indigenous language resources for Canada’s Indigenous communities. Translating research into practical tools through community engagement and Knowledge Hub projects.
About the role
- EQ Bank intern supporting mortgage closing, funding, and loan setup processes. Reviewing documentation, updating systems, and resolving discrepancies for Canadian banking operations.
Responsibilities
- Collaborate with Equitable Bank’s closing service provider to provide necessary data and documentation for property purchases or mortgage refinances
- Liaise with the Residential Credit Team to identify and resolve inconsistent information, assign tasks, monitor progress, and verify corrections
- Review documentation from the lending portal
- Update systems and portals with borrower data based on loan product and type
- Prepare accurate insurance documents
- Verify legal representatives meet integrity and compliance standards
- Manage tasks and deadlines to meet Service Level Agreements
- Address rush loans and reinstructions professionally
- Complete and review reports for Quality Assurance compliance
- Monitor the closing service provider’s portal to confirm fund disbursement
- Set up pre-authorized payments and configure Lines of Credit on the servicing portal
- Generate and distribute welcome letters
- Verify property and mailing addresses and update borrower risk ratings
- Process payments to business partners and brokers
- Finalize mortgage loan setups using the Post-Funding Checklist
- Resolve deficiencies and discrepancies with solicitors and the closing service provider
- Review final solicitor reports for mortgage registration compliance
- Update loan statuses and follow up on outstanding reports
- Escalate unresolved cases to management
- Draft and issue formal demand letters when required
- Manage Agreement Amending Mortgages documentation, approvals, legal authorization, signatures, records, and document returns
Requirements
- Currently enrolled in or recently completed a post-secondary program in Business, Communications, Information Technology, Data Analytics, or a related field
- Excellent attention to detail
- Established and meticulous time management and organizational skills
- Knowledge of mortgages
- Proven ability to thrive under pressure and perform well in a high volume, high intensity environment
- Strong written and verbal communication skills with the ability to respond in a clear and professional manner
- Demonstrated ability to use Microsoft Office
- Logical thinker with ability to multi-task
- Post-secondary education (diploma)
- All candidates considered for hire must successfully complete a criminal background check and credit check
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
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