Sales Engineer at NinjaCat leveraging technical expertise to advise on data and reporting challenges. Partnering with Sales to deliver tailored solutions and impactful product demonstrations.
About the role
- Sales Engineer providing technical support and education for dealer customers on Control4 products. Collaborating with sales teams and managing relationships to drive success in automation solutions.
Responsibilities
- Serve as the trusted technical expert and partner to dealer customers.
- Provide high-level technical support, education, and hands-on assistance.
- Collaborate closely with sales teams to boost productivity.
- Conduct on-site inspections and support for dealer projects.
- Deliver on-site and virtual training, project design consultations, and technical expertise.
- Maintain strong internal communication regarding customer opportunities and service needs.
- Foster long-term customer satisfaction by building and nurturing relationships.
- Independently manage a dynamic schedule and prioritize tasks effectively.
Requirements
- 5+ years of experience in a sales, customer-facing, or technical support role within the AV/integration industry.
- 4+ years of hands-on experience with Control4 and/or other home automation/control systems.
- Proven track record of delivering measurable business results (e.g., increased sales, successful project deployments, customer retention).
- Strong system design skills combined with practical, hands-on installation and troubleshooting experience.
- Excellent problem-solving abilities and executive/client relationship management skills.
- Control4 certification (or equivalent PCNA/Snap One certifications).
- Advanced Control4 training and/or additional manufacturer certifications in related automation, networking, or AV technologies.
Benefits
- Bilingual: French/English
- Willingness to travel up to 75% (primarily regional, with occasional overnight stays)
- Valid driver's license with a clean driving record
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
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