Sales Engineer providing technical support and education for dealer customers on Control4 products. Collaborating with sales teams and managing relationships to drive success in automation solutions.
Responsibilities
Serve as the trusted technical expert and partner to dealer customers.
Provide high-level technical support, education, and hands-on assistance.
Collaborate closely with sales teams to boost productivity.
Conduct on-site inspections and support for dealer projects.
Deliver on-site and virtual training, project design consultations, and technical expertise.
Maintain strong internal communication regarding customer opportunities and service needs.
Foster long-term customer satisfaction by building and nurturing relationships.
Independently manage a dynamic schedule and prioritize tasks effectively.
Requirements
5+ years of experience in a sales, customer-facing, or technical support role within the AV/integration industry.
4+ years of hands-on experience with Control4 and/or other home automation/control systems.
Proven track record of delivering measurable business results (e.g., increased sales, successful project deployments, customer retention).
Strong system design skills combined with practical, hands-on installation and troubleshooting experience.
Excellent problem-solving abilities and executive/client relationship management skills.
Control4 certification (or equivalent PCNA/Snap One certifications).
Advanced Control4 training and/or additional manufacturer certifications in related automation, networking, or AV technologies.
Benefits
Bilingual: French/English
Willingness to travel up to 75% (primarily regional, with occasional overnight stays)
Valid driver's license with a clean driving record
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