Payroll specialist managing timesheets, payouts, and pay disputes for Faber, a construction marketplace connecting companies with skilled workers. Supporting workers across Canada and the US.
Responsibilities
Collect worker timesheets, ensuring all outstanding or missing timesheets are found, and any discrepancies are reported
Get approval and customer sign-off on all worker hours before the pay period cutoff date
Approve quick pay hours daily and release quick pay payouts
Ensure worker referral and travel pay are paid out
Answer worker questions through support chat and provide information regarding hours and pay
Investigate, resolve, and reply to worker hour disputes
Fix missed payments, wrong worker rates, and banking details as needed
Own worker-pay processes and ensure temporary workers receive payment according to pay schedules
Report directly to the Chief Executive Officer
Requirements
2+ years experience processing contractor payouts, ideally for a high volume of hourly contractors
Strong ability to use payment platforms and spreadsheets
Clear, patient communication abilities over chat
Detail oriented, ability to identify errors in timesheets or pay before money goes out
Experience paying workers in both Canada and the US (no tax experience needed)
Availability through standard business hours to process quick pay approvals
Experience processing payroll with a construction or staffing company
Bonus points for bilingual English/Spanish (not required)
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