Payroll Manager overseeing compliant Canadian and U.S. payroll operations for natural wellness retailer Saje. Leading accounting, audits, systems, year-end reporting, and process improvement.
Responsibilities
Manage and oversee end-to-end payroll operations across Canada and the U.S. for retail, distribution centre, and corporate employees
Manage complex payroll transactions, including compensation adjustments, bonuses, statutory deductions, remittances, terminations, and other payroll-related payments
Establish and maintain payroll controls, approval workflows, and standardized processes
Manage recurring and ad hoc payroll reporting
Prepare and validate payroll journal entries, accruals, general ledger reconciliations, and departmental and cost centre allocations
Perform monthly payroll-to-general-ledger reconciliations and implement corrective actions
Conduct annual audits of payroll earnings and deduction codes
Manage internal and external payroll audits
Execute Canadian and U.S. year-end payroll activities, including T4s, T4As, W-2s, tax filings, and employee tax documentation
Manage workers' compensation payroll reporting across Canada and the U.S.
Monitor legislative and regulatory changes and implement process, policy, and system updates
Manage payroll system configuration, data integrity, integrations, and controls
Partner with IT, Finance, and external vendors to resolve system issues
Implement automation and process standardization
Maintain payroll documentation, standard operating procedures, record-keeping, and business continuity processes
Lead payroll-related projects and cross-functional initiatives
Assess payroll capabilities and operational risks and provide recommendations to leadership
Provide leadership, coaching, and mentorship to a direct report
Manage workload priorities and operational coverage while remaining involved in payroll processing and complex issue resolution
Serve as an escalation point for complex payroll matters
Build cross-functional partnerships and communicate payroll risks, insights, and recommendations to stakeholders and senior leadership
Requirements
Minimum 5 years of progressive payroll experience, including responsibility for complex payroll operations
At least 2 years of direct people management experience
Canadian payroll certification (PCP or PLP), or a comparable U.S. payroll designation, is an asset
Strong Canadian and U.S. payroll knowledge, including multi-jurisdictional compliance, taxation, remittances and year-end reporting
Strong payroll accounting foundation: general ledger reconciliations, journal entries, accruals, cost allocations and internal controls
Experience designing or leading audits, investigating discrepancies, documenting findings, and implementing lasting remediation
Extensive cross-functional collaboration, especially with Finance, IT and Retail Operations
Experience with payroll/HRIS platforms and configuration, reporting and system controls
Extensive Dayforce experience is a strong asset
Experience in a high-volume, multi-location environment; retail experience is an asset
Exceptional attention to detail, analytical judgment, confidentiality, and an ownership-driven, self-directed approach
Ability to make informed decisions, challenge existing practices, manage competing priorities, and influence partners
Legally eligible to work in Canada
Benefits
A hybrid way of working
Flexible work hours based on business needs
Wellness days to ensure you're taking care of your mental and physical health
Health benefits - comprehensive health, vision and dental packages
Paid sick days
Generous product discount
Full onboarding plan and onboarding buddy to help you settle in
Employee Assistance Program - 24/7 support, resources, and information available to you and your family
Paid time off to ensure you're resting & recharging
Product training to help you learn about the benefits and efficacy of our 100% natural products
Learning and development support
Reasonable accommodations throughout the recruitment process
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