Software Development Manager leading PayByPhone’s SaaS vehicle services team. Driving architecture, delivery, hiring, service operations, and team growth.
About the role
- Engineering Manager leading a new Canada-focused engineering pod at Fullscript, enhancing growth in the Canadian market through concentrated engineering efforts.
Responsibilities
- Stand up and lead a new cross-functional engineering pod focused on growing Fullscript’s business in Canada.
- Define the team’s mission, ownership boundaries, roadmap, and execution model.
- Partner with Product, Design, Data, Finance, Operations, and commercial stakeholders to translate Canada strategy into a practical delivery plan.
- Lead delivery of features and workflows that increase revenue in Canada, reduce product gaps versus the US, and bring high-value US-supported capabilities into the Canadian market.
- Guide technical decisions across shared systems, business logic, workflows, and operational processes to ensure solutions are scalable, maintainable, and aligned with platform direction.
- Build strong engineering practices around ownership, planning, quality, instrumentation, and execution, while hiring, coaching, and developing the team.
- Use business outcomes, customer friction, and operational realities to shape priorities, measure impact, and help the team learn quickly from what ships.
Requirements
- Experience leading software engineers in a product engineering environment, including setting expectations, giving regular feedback, supporting growth, and addressing performance concerns directly and effectively.
- Strong technical judgment and the ability to contribute meaningfully to architecture, system design, and delivery planning.
- Track record of partnering effectively with Product, Design, Data, and business stakeholders.
- Experience helping launch, adapt, or scale products in new markets, regions, or operational contexts.
- Comfort operating in ambiguous environments and helping create structure where it does not yet exist.
- Ability to balance speed, iteration, and experimentation with reliability and sound engineering practices.
- Strong written and verbal communication skills.
Benefits
- Ability to work Wherever You Work Well*
- Flexible Paid Time Off program
- Fullscript’s RRSP match program
- Stock Options
- Custom benefits package (medical, dental, vision) with HSA
- Discount on Fullscript catalog of products for family & friends
- Training budget and company-wide learning initiatives
- Employee Wellness Programs (including no meeting Wednesday)
- *Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that’s in-office, at home, or a bit of both 🐶🏡
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