National Sales Coordinator supporting reporting, CRM, campaign tracking, and administration for a Canadian news media company. Coordinating national sales initiatives across print, online, and mobile platforms.
About the role
- Junior Sales Representative handling inbound inquiries, quotes, and bookings for Global Charter Services’ bus charter brands. Supporting sales and customer success teams through trip management and quality control.
Responsibilities
- Answer incoming calls promptly and professionally while gathering essential trip details
- Identify and qualify sales opportunities from inbound inquiries
- Input accurate information into Zoho CRM and the Buster platform
- Prepare and deliver accurate quotes
- Follow up with customers and convert quotes into confirmed bookings
- Maintain clear, friendly, and helpful customer communication
- Manage leads, track communication, update records, and ensure accurate data collection
- Work with the Sales Team and Customer Success Team to support customer needs and successful trip management
- Meet or exceed individual sales goals, response-time expectations, and lead conversion benchmarks
- Assist National Account Executives in the quote-to-close process
- Assist the Customer Success Team with quality control when needed
Requirements
- 1+ years in a positive Customer Service / Sales or related field – transportation / travel / hospitality
- Experience using Zoho CRM and the Buster platform
- Ability to answer inbound calls, identify customer needs, generate leads, prepare quotes, and convert opportunities into bookings
- Ability to meet or exceed sales goals, response-time expectations, and lead conversion benchmarks
- Ability to follow CRM processes and use company technology platforms
- Ability to work collaboratively with Sales and Customer Success teams
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Degree requirement
No Education Requirement
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National Sales Coordinator supporting a Canadian news media company’s national sales team. Managing CRM data, reporting, campaign follow - up, documentation, and operational coordination.
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