Director of Sales acquiring and expanding mid - market customers for Fulfillment IQ’s supply - chain technology and consulting services. Owning the full sales cycle across consulting, transformation, and implementation.
About the role
- GM District Manager driving dealer sales, market share, and customer experience across Alberta. Analyzing performance data, vehicle ordering, customer satisfaction, accessories, OnStar, and leasing.
Responsibilities
- Lead, motivate and influence Dealers in Central & Southern Alberta.
- Deploy initiatives with Regional Manager and Regional Marketing Managers to achieve retail sales and market share goals.
- Maximize revenue and build strong Dealer partnerships by driving sales performance and improving customer experience.
- Achieve retail sales and share objectives through District and Dealer Action plans.
- Analyze sales, inventory, market share, demographic and competitive intelligence data to identify sales opportunities.
- Analyze Dealership Operating Report to identify efficiency and sales-growth opportunities.
- Develop strategies to maximize vehicle ordering coverage and align Dealer ordering patterns with regional strategies and market opportunities.
- Build a customer-focused culture within Dealers and ensure supporting processes and procedures.
- Drive Customer Satisfaction Index performance and improve underperforming Dealerships.
- Manage customer complaints and support win-win resolutions.
- Champion retail digital customer experience and retail innovation.
- Drive product training participation.
- Drive Accessories revenue through upfront ordering, showroom selling and merchandising.
- Drive OnStar activations through Welcome Call onboarding and Mobile App usage.
- Drive GM Financial Leasing Penetration.
Requirements
- 5 years of relevant work experience (District Sales Manager experience preferred)
- Excellent communication, interpersonal and leadership skills
- Proven track record of sales growth and relationship building
- Outstanding analytical abilities combined with strong decision-making skills
- Ability to work independently and in cross-functional environments
- Understanding of OEM distribution processes, field sales tools and reports
- Willingness to travel and to work extended hours on occasion if required (eg. month-end)
- Valid Driver’s License
- Successful completion of a Bachelor's Degree or College Diploma preferably in Business.
- Must not require GM immigration-related sponsorship now or in the future.
- Required to travel at least 50% or more on a frequent basis.
Benefits
- Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
- Healthcare, dental and vision benefits including health care spending account and wellness incentive.
- Life insurance plans to cover you and your family.
- Company and matching contributions to a Defined Contribution Pension plan.
- GM Vehicle Purchase Plan for you and your family.
- This job may be eligible for relocation benefits.
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