Bilingual Claims Assistant supporting the Specialty Lines Claims team. Responsible for administrative tasks and superior customer service in a dynamic work environment.
About the role
- Instructor delivering engaging SOLIDWORKS technical training in French and English for GoEngineering. Supporting learners through technical software instruction and collaboration with a skilled training team.
Responsibilities
- Deliver engaging instructor-led SOLIDWORKS training (both remote and on-site) in English and French to our French-speaking customer base (including co-teaching initially, then teaching independently as you ramp up).
- Prepare training materials, formulate classroom objectives aligned with course objectives, create self-paced courses per GoEngineer standards, incorporate feedback to continuously improve the learning experience and maintain consistency across the training team.
- Work toward and maintain relevant SOLIDWORKS certifications (e.g., CSWA/CSWP; with growth opportunities toward advanced levels over time).
- Assess customer needs, determine appropriate training solutions, answer attendee questions, coach students through exercises, and adapt instruction to different learning styles and experience levels.
- Provide engineering software support on SOLIDWORKS and related tools as required.
- Maintain and update the office training room, help organize and support new training initiatives, including assisting with team projects that improve scheduling, readiness, and execution.
- Contribute to internal documentation and best practices to help standardize course delivery and support team consistency.
- Partner with a highly tenured training team, leveraging mentorship and collaborating to deliver a high-quality, consistent training experience.
- Represent GoEngineer professionally in the classroom and ensure students have a positive, confidence-building training experience.
Requirements
- Bilingual proficiency in English and French (Canadian French preferred), with demonstrated ability to deliver technical training and support learners in both languages.
- SolidWorks experience with a strong working knowledge of core workflows taught in an Essentials-style course (modeling, assemblies, drawings), and the ability to explain concepts clearly to learners with varying skill levels.
- Professional experience delivering technical training, instruction, or enablement (in-person and/or virtual), with the ability to lead classes independently after onboarding.
- Strong communication and interpersonal skills, including comfort presenting to groups, answering questions on the fly, and supporting a consistent training experience across the team.
- Extra points for: prior co-teaching or mentoring experience, advanced SolidWorks certifications (CSWE), and experience with CATIA V5 or 3DEXPERIENCE.
Benefits
- Extended Healthcare including Prescription Coverage and Paramedical Coverage.
- Employer paid Life insurance, Short-Term and Long-Term Disability Benefits.
- Participation in GoEngineer's Vacation policy with up to 6 weeks of paid time off.
- Group Retirement & Savings Plan with employer match.
- Employer paid Life Insurance policy; optional Supplemental Life available.
- Dental, Vision, and other wellness benefits.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Vocational Rehabilitation Specialist providing rehabilitation services for CAF members. Focused on customized return - to - work strategies and budget management in a home - based office.
Bilingual Automotive Technical Specialist for claims resolution. Providing technical input and ensuring fair dispute resolutions in automotive marketplaces.
Senior Associate specializing in Okta and Auth0 within cybersecurity team at PwC. Responsible for identity solutions, managing user access, and improving security practices.
Cybersecurity generalist providing comprehensive security solutions at PwC. Driving meaningful outcomes in protecting client systems and data from cyber threats.
BMO Associate advising customers on credit and lending strategies while managing service activities in a contact centre environment. Conducting sales activities and providing insights on personal banking products.
Senior Manager delivering Oracle ERP transformation programs and architecting complex Oracle Cloud solutions. Leading teams and managing client relationships across diverse industries at PwC Canada.
Bilingual Business Development Specialist at McCarthy Tétrault, focus on client engagement and market strategies. Responsibilities include marketing plans and supporting business development initiatives.
Bilingual Collection Officer at Manulife managing delinquent consumer products. Responsible for negotiating payment arrangements and maintaining client confidentiality with a focus on problem - solving.
Estate Banker providing seamless support for estate - related settlements for deceased BMO customers. Requires bilingual fluency in French and English to assist clients and teammates.