Customer Support Coordinator providing multichannel support for Trupanion partners including clinics and breeders. Role involves real - time assistance and strong customer relations skills.
About the role
- Join GoEngineer as a Technical Trainer delivering SOLIDWORKS training in English and French. Engage with customers, prepare training materials, and collaborate with an expert team.
Responsibilities
- Provide engaging SOLIDWORKS training (remote and on-site) in both English and French.
- Prepare training materials and develop self-paced courses in accordance with GoEngineer standards.
- Maintain and update the office training lab and support training initiatives.
- Collaborate with an experienced training team to deliver a high-quality learning experience.
Requirements
- Bilingual in English and French (Canadian French preferred).
- Hands-on experience with SOLIDWORKS and deep knowledge of essential workflows covered in an Essentials-style course.
- Professional experience in technical training, instruction, or facilitation (in-person and/or virtual).
- Strong communication and interpersonal skills.
Benefits
- Comprehensive health insurance including prescription and paramedical coverage.
- Employer-paid life insurance, short-term and long-term disability benefits.
- Participation in GoEngineer’s vacation policy with up to 6 weeks of paid time off.
- Group retirement and savings plan with employer contributions.
- Employer-paid life insurance; supplemental life insurance optional.
- Dental, vision, and other wellness benefits.
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