Project Manager in Housing Services responsible for the Housing and Homelessness Action Plan. Collaborating with teams and stakeholders for project implementation in Hamilton, Ontario.
Responsibilities
Reporting to the Manager, Business Operations – Housing Services, the Project Manager, Housing Services is responsible for researching, developing and implementing projects based on the Housing and Homelessness Action Plan.
Involved in community engagement, planning and project management for Divisional events.
Work collaboratively with staff and management from across City of Hamilton departments and programs, as well as external key community stakeholders, funders and community members related to the implementation of the Housing and Homelessness Action Plan.
Demonstrated leadership, collaboration and negotiation skills required to work with professionals, elected officials, community members and other levels of government to report and update the Housing and Homelessness Action Plan.
Proven knowledge and experience in project management; including ability to develop project scope, project charters, work plans, tracking tools and final reports.
Ability to identify, secure and manage resources to ensure project success.
Ability to research best practices, conduct environmental scans, critically analyze data and information and provide advice about the Housing and Homelessness Action Plan, and effective community engagement strategies.
Proven customer service skills required to oversee effective communication with elected officials, various departmental staff, management, community stakeholders and residents.
Must have proven superior communication skills, verbally, written and visual forms, ensuring the message is clear.
Must have experience in writing both detailed reports and summaries for a wide variety of audiences.
Must have excellent presentation skills across diverse audiences.
A demonstrated ability to work within a developing program; both independently, showing good judgement and initiative, and as part of a team.
Effective organizational skills with a proven ability to provide top quality results with short notice in an ever changing environment.
Ability to participate fully in strategic planning discussions on the continued evolution of the Housing and Homelessness Action Plan, based on knowledge acquired through research and best practices.
Support the development and implementation of an evaluation framework and monitoring tools for the Housing and Homelessness Action Plan across the Housing Services Division, including methodology, analysis and report writing.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Requirements
Post-secondary degree or diploma in the field of health, human services or project management or equivalent combination of education/experience.
Demonstrated excellent inter-personal and facilitation skills.
Ability to work with a wide variety of people of diverse backgrounds and skill sets.
Comprehensive understanding of project management methodology.
Demonstrated ability to develop Project Charters, following all City of Hamilton policies and procedures.
Proven organizational skills and the ability to work with very tight deadlines and competing priorities.
Demonstrated written, verbal and visual communication and negotiation skills.
Demonstrated success in the management of project charters, work plans, budgets, confidential land acquisition, personnel issues.
Knowledge and/or experience with City of Hamilton departments and programs is considered an asset.
Experienced in a computer environment.
Working knowledge of Microsoft applications, (Word, Excel, Outlook, PowerPoint).
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