Senior Sales Engineer

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About the role

  • Sr. Sales Engineer managing technical engagements with MSOs and Telcos for Harmonic's broadband solutions. Responsible for developing network solutions aligned with customer requirements.

Responsibilities

  • Position and sell Harmonic’s broadband products, solutions and services
  • Work with the customer to develop and document end-to-end network solutions aligned with their business requirements and industry best practices.
  • Understand customer requirements and collaborate with the product and engineering team to address issues and deliver feature requirements.
  • Work with customers to integrate Harmonic’s Cloud Native solution in their existing network and support them to migrate to a next generation DAA network.
  • Collaborate with and provide customers and prospects technical, experience-based leadership to design and architect solutions to meet their needs
  • Deliver technical sales-oriented presentations to technical staff at customers and prospects
  • Work with Harmonic partners to train and understand technical key advantages of Harmonic’s Cloud Native solution
  • Position Harmonic as the industry thought leader.
  • Work closely with Sales, and Product leaders to ensure that coverage and activity matches the business need.
  • Assist with technical responses for RFx’s.
  • Use of Harmonic’s standardized applications (e.g. SalesForce, JIRA, Confluence) to optimize the execution of the position deliverables.

Requirements

  • BS /BA
  • A minimum of 10 years of work-related skill, knowledge, or experience is required within the market sectors and accounts targeted.
  • Experience in the Cable MSO industry
  • Understanding and experience with data networking infrastructures, converged interconnect networks, and the associated technologies: DOCSIS, Routing/Switching, L2/L3, TCP/IP, LAN/WAN, Routing Protocols (BGP/ISIS/OSPF, etc.), MPLS, LDP, VPN, Multicast, cloud technologies, DHCP, Network Troubleshooting
  • Deep knowledge of common toolsets for configuration, management, and monitoring of OLT’s including but not limited to CLI, SNMP, NETCONF, RESTCONF, Telemetry, Kafka
  • In depth knowledge of CIN networking and DOCSIS standard.
  • Experience with Linux, k8s, docker
  • Strong customer facing and relationship management skills with appropriate negotiation and influencing skills.
  • Ability to develop creative technical sales positioning and solution selling methods to suit demanding sales situations.
  • Use of Harmonic’s standardized applications (e.g. SalesForce) to optimize the execution of the position deliverables.
  • Ability to build relationships with all functions and areas of the company both within region and globally as well as a track record of respected and trusted relationships with customers in the industry.
  • Experience in AI and AI applications.
  • Excellent technical writing and speaking skills.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job type

Full Time

Experience level

Senior

Salary

CA$140,000 - CA$155,000 per year

Degree requirement

Bachelor's Degree

Tech skills

CloudDockerKafkaKubernetesLinuxSwitchingTCP/IP

Location requirements

RemoteCanada

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