Project delivery manager coordinating application and technology delivery for Desjardins. Leading contributors, budgets, timelines, risks and implementation across complex strategic projects.
About the role
- Senior Project Manager managing complex Microsoft delivery engagements at Hitachi Solutions. Responsible for project ownership, financial control, and client outcomes with cross-functional teams.
Responsibilities
- Owning end-to-end delivery of large, complex projects that align to organizational objectives and client business outcomes. This role will be accountable for scope, schedule, budget, quality, risks, issues, dependencies, change management, and baseline control.
- Working with client and internal stakeholders to establish clear ownership, decision rights, communications cadence, project goals, success criteria, and priority trade-offs.
- Facilitating risk, issue, and dependency management with proactive mitigation plans, get-to-green actions, business-impact clarity, and early escalation where delivery or commercial outcomes are at risk.
- Applying Hitachi Solutions delivery methodology, stage gates, project health reviews, and standard delivery practices while continuously improving execution quality.
- Managing project budgets of $2M - $10M+ with disciplined forecasting, budget-vs-actual review, estimate-at-complete awareness, margin protection, and proactive action on financial variance.
- Identifying scope movement, leading re-estimation when needed, and estimating, creating, and delivering Change Orders with clear client alignment and commercial rationale.
- Leading or supporting Steering Committee governance, stage-gate readiness, executive status reporting, decision management, and value/outcome alignment as required by the delivery process.
- Providing clear, transparent, action-oriented communication to customers and internal Hitachi Solutions stakeholders on progress, risks, decisions required, delivery challenges, and corrective actions.
- Contributing to PMO and Delivery Excellence process improvement by capturing lessons learned, improving reusable delivery practices, and adopting standard tools, templates, and reporting discipline.
- Providing first-line project escalation support to the team, establishing accountability, coaching delivery behaviors, resolving conflicts, and helping address capability or execution gaps.
- Leading teams through ambiguity while maintaining delivery control, driving timely decisions, balancing competing priorities, and reinforcing execution discipline under pressure.
Requirements
- Minimum of 10+ years of professional services project management experience, preferably in complex consulting delivery roles requiring rapid ramp-up and independent execution.
- Proven project management experience implementing ERP, CRM, Dynamics 365, Azure, and/or broader cloud solutions in a client-facing consulting environment.
- Proven experience managing multi-platform, multi-workstream projects across onshore, offshore, client, and delivery teams.
- Ability to communicate effectively with senior management, business and IT executives, customers, vendors, and internal delivery leadership through clear, concise, action-oriented reporting.
- Strong balance of business acumen, commercial judgement, stakeholder leadership, and team leadership without relying on formal authority.
- Applied experience with project management principles and delivery approaches such as Agile, Scrum, SAFe, CPM, Waterfall, hybrid delivery, and standard governance controls.
- Proven success delivering measurable project outcomes in a consulting environment, including predictable execution, client trust, scope control, and financial discipline.
- Proven success leading teams of 20+ consultants across multiple time zones, including offshore resources, with clear ownership, cadence, and accountability.
Benefits
- Bonus Plan
- Medical, Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work
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