Field Applications Engineer supporting CMOS sensors, FPGAs, and imaging SoCs for North American customers. Delivering technical support, custom solutions, training, and sales assistance remotely.
About the role
- Field Service Technician/Engineer repairing and maintaining power equipment for Hitachi Energy. Involves on-site troubleshooting, installation, and compliance with safety standards.
Responsibilities
- Perform troubleshooting, repair, installation, testing, commissioning, and start-up of power equipment.
- Execute transformer installation and maintenance activities, including bushing replacement and leak repairs.
- Conduct electrical testing of transformers (power factor, ratio, resistance, insulation resistance, SFRA).
- Operate and maintain transformer oil processing rigs.
- Prepare technical reports and customer documentation after site work.
- Collaborate with sales, marketing, and engineering teams to provide field service expertise.
- Mentor other field service employees and support technical training initiatives.
- Ensure all site work meets safety requirements and compliance standards.
Requirements
- Trade education, college diploma, or university degree in a technical field (electrical, mechanical, etc.).
- Minimum 5 years of electrical field service experience or relevant substation/transformer experience.
- Strong knowledge of power transformers and power system equipment; HV knowledge is an asset.
- Proven ability to troubleshoot and resolve technical problems independently.
- Excellent communication and customer relationship skills.
- Valid Canadian driver’s license and acceptable driving record; valid passport for international travel.
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
Benefits
- Medical, dental, vision coverage.
- Employer-sponsored pension program with generous company match.
- Life and disability insurance.
- 24/7 employee and family assistance program.
- Comprehensive group insurance.
- Telemedicine service.
- Enhanced leave programs.
- Fitness and wellness initiatives.
- Employee Resource Groups.
- Tuition reimbursement.
- On-demand learning platforms.
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