Field Service Technician II providing technical service and support for energy systems. Responsible for installations, maintenance, and customer relationships at client sites.
About the role
- Field Service Technician delivering high-voltage electrical services in industrial and utility settings across British Columbia. Opportunity for growth and collaboration in a dynamic environment.
Responsibilities
- Install and maintain power transformers, including bushing replacements and leak repairs.
- Perform electrical testing: power factor, turns ratio, resistance, insulation resistance, SFRA.
- Operate and maintain transformer oil processing rigs and service trailers.
- Conduct maintenance and construction work in high-voltage, industrial, and utility settings.
- Handle post-commissioning warranty activities and emergency service calls.
- Build strong customer relationships and provide performance recommendations.
- Collaborate with sales, engineering, and marketing teams to share field service insights.
- Review and interpret technical specifications before starting work.
- Prepare detailed customer reports on testing and site work performed.
- Participate in technical training and administrative tasks.
- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Requirements
- Journeyman Electrician with Red Seal certification or Electrical Technologist with hands-on experience and willingness to perform mechanical work on transformers.
- Minimum 3 years of electrical field service experience, preferably with power transformers.
- Valid Canadian driver’s license with a clean record acceptable in BC, AB, SK & MB.
- Willingness to travel and work flexible hours, including international assignments (valid passport required).
- Proficient in Word, Excel, databases, email, and service software.
- Excellent written and verbal communication skills.
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.
Benefits
- Health Care : Medical, dental, vision, and more.
- Financial Wellbeing : Employer-sponsored pension program with generous company match, life and disability insurance.
- Family Care : 24/7 employee and family assistance program (EAP), telemedicine access.
- Work-Life Balance : Enhanced leave programs, fitness and wellness initiatives.
- Employee Engagement and Development : Employee Resource Groups, tuition reimbursement, and on-demand learning platforms.
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